amdocs

Amdocs, a provider of solutions to communications and media companies, has agreed to acquire Vubiquity, a provider of premium content services and technology solutions, subject to customary closing conditions.

Amdocs, a provider of software and services to communications and media companies, announced that Mtel, Bulgaria’s leading mobile, fixed, broadband and IPTV services provider, is transforming the digital commerce and

Delivering the customer centric bill As communications service providers (CSPs) turn to customer experience as the key differentiator in increasingly competitive markets, attention has once more returned to telecoms billing.

A new, global research study by Brite:Bill, an Amdocs company, has found that billing in the telecoms sector remains a prime cause of customer complaints, enquiries and churn. More than

As Communications Service Providers (CSPs) invest in becoming Digital Service Providers (DSPs), providing new digital services, digitalising their operations, and virtualising their networks, what are the major new challenges? In

Becky Byrne is the head of product management at Brite:Bill. Here she tells George Malim, the managing editor of VanillaPlus, how the company is engaging in natural language, machine learning

Consumers like chatbots. In fact, many prefer them to call centre agents. But there’s a public perception that service providers (SPs) are simply using the technology to cut one of

It seems like artificial intelligence (AI) and machine learning (ML) have gone from comms zero to hero in a matter of months, says Jeremy Cowan. More and more independent software

Brite:Bill, an Amdocs company, announced it has been selected by BT Group as its billing communications platform provider. BT Group chose Brite:Bill’s technology and services to transform customer invoices into

They say lightening never strikes the same place twice. Tell that to poor old Roy Cleveland Sullivan, who was struck by lightning several times during his 30-years career as a