Top telecoms IT stories
Troubleticket
It’s time to be transparent about AI
In spite of high-profile arguments between tech giants about the impact of artificial intelligence (AI) on the safety and future of human civilisation, the conversation around AI in business and the associated risks is a much more nuanced debate than one might think, writes Dr. Rob Walker, the vice president of decision management and analytics […]
What are the 4 things every data-driven mobile marketer should have on their agenda?
As far as I am concerned, every marketer — mobile or otherwise — should be data-driven, so hopefully the title of this article hasn’t put you off!
Customer experience: Standing out in the crowded mobile market
Ten years on from the launch of the iPhone in 2007, the mobile landscape is a very different place – from innovations in wireless technologies to mobile applications, smart devices to the Internet of Things. Operators are now faced with dealing with a very dynamic market
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Talking Heads
Future innovation brings together natural language, machine learning and artificial intelligence
Don’t wait for lightning to strike! Securing your digital transformation
Welcome to the era of the super (virtual) network operator
Is your network smart enough to pass the virtualisation IQ test?
Expert Opinions
Mobile data roaming revenues to reach $31 billion by 2022, despite ‘Roam Like at Home’ trend
Why service assurance and analytics is essential to support the growing Narrow Band IoT service revolution
Why the telecoms industry must get a grip on the Internet of Things
Ready, aim, fire – CSPs must put individual users at the centre of the digital value chain
Digital Magazine
NFV – Are you ready for the hybrid reality? Feb 2017 issue of VanillaPlus
Analytics – What are the next important steps for CSPs’ data-driven transformations? Sept 2016 issue of VanillaPlus
CEM – Can CSPs use intelligence from multiple sources to win the customer experience battle? Jun 2016 issue of VanillaPlus
Bill and Charge – Will charging capability enhance CSPs’ roles in the digital ecosystem? Apr 2016 issue of VanillaPlus
Reports & whitepapers
New Iskratel white paper highlights specific use cases for software-defined access
Operators can differentiate their services from over-the-top players’ offerings and create new revenue opportunities if they embrace virtualisation – but this must be done selectively and in the right scenarios. That is the key message of a new white paper published by Iskratel, the European info-communications vendor and solutions provider, ahead of SDN NFV World […]
The guide to network, service and subscriber analytics
In the traditional telecoms environment, red lights in the network operation centre (NOC) were sufficient to warn operators of a network performance issue. However, as services have become more complex than simple network connectivity and as network architectures increasingly involve different types of network technology, a red light on a console warning of poor performance […]
Huawei releases Testing-as-a-Service (TaaS) solution TestCraft to accelerate SDN/NFV deployment
Today at Huawei’s 2017 Operations Transformation Forum, Huawei released TestCraft. Designed for SDN/NFV testing, TestCraft provides a variety of automated test models and professional services. Based on Huawei’s new Testing-as-a-Service (TaaS) platform,