Top telecoms IT stories
The COVID-19 health crisis has exposed the fragility of many business continuity plans. Major organisations that have moved from centralised operation to distributed, home workers have run into unexpected problems as the scale and speed of change has overwhelmed IT departments.
Global operators have experienced unprecedented change over the last five years or so. Historically, the days of customer acquisition and retention were relatively easy. Mobile subscribers used their devices for voice and data, and most selected their operator based on simple factors – price, availability of network coverage where they lived, and the choice of […]
Mobile operators – especially the visited operator that provides network access to inbound roamers – are struggling to monetise inbound M2M/IoT connections because of a lack of transparency, the limitations imposed by commercial agreements and the complexity that surrounds access control for roaming machines. Without transparency and control, operators are faced with competing on connectivity […] More...
Analysys Mason report: Operator spending on monetisation platforms declined by 3% in 2017, but 5G will drive demand
Everyone likes to talk about 5G uses cases, but customers are asking, what sets 5G apart from current 4G services? A recent study by Strategy Analytics tells it like it is – for 5G to be successful, network operators will have to take service innovation to the next level if they want customers to adopt […]
Mobile operators face a range of challenges today from saturation, competition and regulation – all of which are having a negative impact on revenues. The introduction of 5G offers new customer segments and services to offset this decline. However, unlike the introduction of 4G which was dominated by consumer benefits, 5G is expected to be […]
As communications service providers (CSPs) rise to the challenge of generating value from their big data analytics, Philipp Gröne, a senior delivery expert at Unitymedia, explains how the German service provider has uncovered real cash from its deployment of Guavus big data analytics – an estimated seven-digit euro sum annually in opex savings and a […]