Top telecoms IT stories
AI is, say the experts, set to revolutionise every aspect of connectivity. The zero-touch, software-defined, self-healing, threat-aware networks of tomorrow will be light years from the clunky, hardware-heavy, manually-driven connections of the recent past. We are currently at a transition point between these worlds, says Guy Matthews, editor of NetReporter.
As the UK housing market faces an ongoing boom, there’s one profession that’s certainly rushed off its feet estate agents. Stamp duty breaks and a rush for larger homes have meant this industry is working faster than ever to meet demand. Here, Kristian Torode, director and co-founder of business phone systems provider Crystaline, explains how […]
Telcom Group’s social initiative Recode bootcamp aims to meet UK growing demand for skilled telecoms workforce
After the US and China governments failed to make peace over trade, Chinese technology companies have suffered. Business technology journalist, Antony Savvas asks whether governments of all kinds are now on a market intervention drive? More...
(Sponsored Whitepaper) Digital transformation has moved from a buzz word to a way of life. Businesses accept the fact that old business models are not economically viable in the digital world, and understand they need to make significant changes to adapt to this new reality. One change garnering growing acceptance is the use of the […]
Now more than ever, it has become critical to engage each and every customer with empathy. CSPs need to hit the mark on every interaction, ensuring it’s completely relevant and tailored to the individual customer. 50% of CSP employees surveyed indicated that making sure customers ‘feel like the company cares’ was a top CX priority […]
According to data based on the VPN Adoption Index by Atlas VPN, Virtual Private Network (VPN) downloads rose to 616 million in the first half of 2021 from 85 selected countries. In 2020, the number of downloads stood at 277 million.
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