Top telecoms IT stories
A long legacy of excellent customer service means nothing when the level of service begins to decline. Even the smallest lapse can cause loyal customers to take their business elsewhere. I am one such customer.
Despite seemingly constant talk around workplace flexibility, successful remote working has yet to be achieved by many businesses. Whether it be the challenge of bringing together home-based workers or teams spread in disparate office locations, many UK businesses are still failing to enable secure and efficient remote working.
A few years ago, the question was asked many times, “who would want to watch a movie on a small screen?” Even with the advent of smartphones with larger displays, pundits and analysts (including this one) were still sceptical about the demand for small-screen entertainment, but how wrong we all were, writes Peter Dykes. More...
ABI Research white paper pushes carriers to new strategies in IoT, outlines roles carriers must play to remain competitive
While carriers are keen to play a leading role in the Internet of Things (IoT) and smart cities markets, they may be bypassed by other market players if they do not act. And while a new white paper from ABI Research urges carriers to adopt new strategies to establish their position within the IoT
Although the promise of 5G is both expansive and highly attractive, commercial deployments at significant volume and coverage still remain more than a year away and many markets will not see the technology widely deployed for at least five years. Therefore LTE is the reality in many markets for the foreseeable future.
Mobile operators are faced with a series of challenges that hinder their ability to monetise mobility. Markets are saturated so growth is gone and, in some markets, the cost of providing a bit of data is already greater than the revenue doing so can generate.