Top telecoms IT stories
Troubleticket
What can the global mobile industry learn from Africa?
Africa is often overlooked when it comes to technological potential due to the lack of formal infrastructure. But, while the continent as a whole has been behind the technology adoption curve, the advent of cheap mobile devices has allowed Africans to transition straight into a mobile-first economy. Mobile industry insights company Global System for Mobile […]
What will be discussed at Network X in Amsterdam? Five analysts bring you the inside track
Over the next year, the telecoms industry is going to see a huge amount of innovation, driven by developments such as telco and hyperscaler convergence, the introduction of 5G standalone, the wider adoption of open RAN (radio access networks) and new applications and services designed for the network edge.
Going digital
How will CSPs become fast and flexible?
England football hero shares skills off the pitch helping older people improve skills online
Orange launches the Orange 5G lab in Jordan
5G Consortium expands adding new members to private mobile networks ecosystem
Week in Telco IT
Mix-and-match, wildfires and peat bogs drive new markets
Technology alliances and new use cases are key to building opportunities in the 5G and Internet of Things (IoT) markets. Business technology journalist Antony Savvas looks at some interesting developments in the past week. More...
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Expert Opinions
The great digital shift: Why the new ‘gold standard’ of customer experience is more than just a digital journey
The CEO Guide to Augmented Analytics 2021
Smart capital: Keeping telecom network operators ahead of the connectivity curve
Podcast: Tackling telecom pain points to aid new services
Most Read
CSPs can secure their profitability in 2021 by utilising the power of Wi-Fi 6 for smart homes
VanillaPlus (Telecom) Contract Hot List – January/February 2021
OTT TV and video subscriptions to reach 2 billion globally by 2025
Video games market is worth more than music and movies combined so why aren’t CSPs launching games services?
Reports & whitepapers
How to drive new levels of customer experience with Edge, IoT and Hyper-personalisation
“The message from the research is clear – edge is having a profound effect and edge and AI together are seen as driving significant new value add, especially in the area of Customer Experience.” IoT is now rapidly evolving from its roots in cloud monitoring and reporting to extensive processing at the network edge. This […]
CSP Cyber Threat Report: Keeping subscribers safe in 2022
The first quarter of the year saw Allot Secure blocking 618% more malicious URLs than the first quarter of 2021. The threat landscape is constantly changing and while there may be fluctuations in types of threats, the long-term trend is that threats are increasing. The beginning of the year saw a rise in banking trojans. […]
How should CSPs select and design the right omnichannel solution to provide exceptional customer experiences?
In this specially commissioned analyst report, Juniper Research explores how CSPs should set the right targets when designing an omnichannel solution, and also talks about what is needed for easy integration, and how success can be measured Flexibility in cross-channel customer journeys is becoming the new norm, as also the need for comprehensive self-care functionalities. […]
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