Top telecoms IT stories
Troubleticket
Is AI the antidote to the cybersecurity minefield?
Artificial intelligence (AI) isn’t going anywhere anytime soon. With 20% of the C-suite already using machine learning and 41% of consumers believing that AI will improve their lives, wide scale adoption is imminent across every industry – and cybersecurity is no exception.
Will Release 16 deliver the full ambition of 5G?
3GPP Release 15 delivered the essential New Radio (NR) milestone needed in the definition of every new generation, but, alone, this will deliver only a few of the early promises of 5G. Alan Carlton, VP of InterDigital Europe, says what comes next in Phase 2 (and beyond) will be what really defines this wireless generation.
Going digital
How will CSPs become fast and flexible?
How to set your business up for networking success in 2019
Intelligent communications proposition for businesses launched by Colt and powered by Microsoft
Digital transformation projects will continue to disrupt the customer experience in 2019, says Aspect Software
Operator View
Are telcos ramming the business into a digital brick wall?
The key buzz term for the technology industry over the last couple of years has been “digital transformation”. This is a term I’ve always been slightly confused with, says freelance telecoms writer Antony Savvas, seeing that “digital” supposedly won-out against “analogue” about 25 years ago, More...
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Talking Heads
Data analytics is the key to perfecting the customer experience
CSPs’ systems focus moves from support to enablement as digital transformation takes hold
5G transformations necessitate individualised approaches with integrated strategies
Future innovation brings together natural language, machine learning and artificial intelligence
Expert Opinions
Keep running to lead the race
Mobile data roaming revenues to reach $31 billion by 2022, despite ‘Roam Like at Home’ trend
Why service assurance and analytics is essential to support the growing Narrow Band IoT service revolution
Why the telecoms industry must get a grip on the Internet of Things
Reports & whitepapers
Practical steps for operators to take their roaming business to the next level
(SPONSORED) — What’s next for roaming? Changing regulations in different parts of the world, increased competition, the adoption of internet-based roaming alternatives and several other complex factors have led to a challenging environment. At a time when subscriber expectations for Quality of Experience (QoE) and overall demand for data services have reached their highest recorded […]
How telcos, ISPs and hosting providers can leverage brand loyalty for profits
In the race to digital transformation, telcos, ISPs and hosting providers are under intensive pressure to perform. Telecommunications industry executives are scrambling to migrate their organisations to the cloud, convert to 5G, integrate AI, analyse big data, adopt blockchain and not get left behind. At the same time, their organisations are under constant scrutiny to […]
Stop telecom fraudsters in their tracks
(Sponsored News): Service providers continue to struggle with significant telecom fraud losses despite having implemented sophisticated revenue assurance processes and fraud management systems. While quantifying the exact financial impact of fraud is difficult, as it often takes place in the background, leading industry organisations and assurance companies estimate that between 0.6%¹ to 2%² of total […]