Top telecoms IT stories
Telco News
Public safety agencies across north America use APX NEXT smart radios for enhanced communication, collaboration and access to critical information
Juniper Networks chosen by Jazz to build fully-automated data centre infrastructure to support data, music and video services
Alaska Communications to provide satellite connectivity to support the lower yukon school district’s families and students with home internet service
Troubleticket

How data governance-as-a-service helps drive business value
When arguably a company’s biggest asset is its data, data governance is a key starting point for setting the parameters for how to use that data. The how, where, why, who of managing data is vital for improving data quality and making it usable, secure and most importantly trusted to make intelligent business decisions. Organisations […]

How can telcos differentiate their 5G private networks?
With 5G private networks expected to increase tenfold by 2026, it’s clear that they are going to be a key battleground for telcos going forwards. Telcos are also facing threat from major cloud and technology players such as AWS, Microsoft, Intel and most recently Google Cloud, who are creating solutions for this segment of the […]
Going digital

How will CSPs become fast and flexible?
Juniper Networks chosen by Jazz to build fully-automated data centre infrastructure to support data, music and video services
Singapore strengthens its role as a 5G regional innovation hub, more businesses to innovate and commercialise 5G solutions
ZTE passes GSMA NESAS 2.1 audit with its 5G NR and 5GC products
Week in Telco IT

IoT security fears cool but data privacy challenges prevail
Despite much scaremongering, fears over security have become less of a concern for organisations adopting IoT (Internet of Things) solutions, than they were five years ago. Business technology journalist, Antony Savvas considers what has perhaps replaced these fears. More...
Expert Opinions
The great digital shift: Why the new ‘gold standard’ of customer experience is more than just a digital journey
The CEO Guide to Augmented Analytics 2021
Smart capital: Keeping telecom network operators ahead of the connectivity curve
Podcast: Tackling telecom pain points to aid new services
Most Read
CSPs can secure their profitability in 2021 by utilising the power of Wi-Fi 6 for smart homes
VanillaPlus (Telecom) Contract Hot List – January/February 2021
OTT TV and video subscriptions to reach 2 billion globally by 2025
Video games market is worth more than music and movies combined so why aren’t CSPs launching games services?
Reports & whitepapers

How to drive new levels of customer experience with Edge, IoT and Hyper-personalisation
“The message from the research is clear – edge is having a profound effect and edge and AI together are seen as driving significant new value add, especially in the area of Customer Experience.” IoT is now rapidly evolving from its roots in cloud monitoring and reporting to extensive processing at the network edge. This […]

CSP Cyber Threat Report: Keeping subscribers safe in 2022
The first quarter of the year saw Allot Secure blocking 618% more malicious URLs than the first quarter of 2021. The threat landscape is constantly changing and while there may be fluctuations in types of threats, the long-term trend is that threats are increasing. The beginning of the year saw a rise in banking trojans. […]

How should CSPs select and design the right omnichannel solution to provide exceptional customer experiences?
In this specially commissioned analyst report, Juniper Research explores how CSPs should set the right targets when designing an omnichannel solution, and also talks about what is needed for easy integration, and how success can be measured Flexibility in cross-channel customer journeys is becoming the new norm, as also the need for comprehensive self-care functionalities. […]
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