Digital transformation

19 October, 2017

Virtual networks will be majority provider of services in 5 years, says Frost / VanillaPlus survey: Part 2

Analysts at Frost & Sullivan have been working with VanillaPlus to find out from our readers about the difficulties facing communication service providers (CSPs) involved in digital transformation of their business and operations. We asked them to respond to 10 key questions and yesterday we reported on the first five. In part 2 of our summary, Jeremy Cowan looks at proprietary platforms and automation. (more…)

18 October, 2017

CSPs feel management siloes can be avoided in hybrid networks, Frost / VanillaPlus survey finds: Part 1

Analysts Frost & Sullivan collaborated with VanillaPlus recently to ask our readers their thoughts on 10 key questions facing communication service providers (CSPs) involved in digital transformation of their business and operations. In a 2-part summary, Jeremy Cowan reports on the findings. (more…)

17 October, 2017

Accenture acquires IBB Consulting to expand strategy capabilities for communications, media & technology clients

Accenture has acquired IBB Consulting, a strategy consulting firm that helps leading broadband and mobile operators, media companies and technology providers identify emerging industry shifts, adapt to market changes and capitalise on new business and technology opportunities. (more…)

17 October, 2017

Sigma Systems appoints Vladimir Mitrasinovic as senior VP sales and MD for EMEA/APAC

Sigma Systems, the provider in catalog-driven software, has appointed Vladimir Mitrasinovic as senior vice-president of sales and managing director for EMEA and APAC. (more…)

13 October, 2017

Four things every data-driven mobile marketer should have on their agenda

As far as I am concerned, writes Matthew Winters, the chief executive of Veoo, every marketer — mobile or otherwise — should be data-driven, so hopefully the title of this article hasn’t put you off! Paying attention to data analytics is the ultimate way of measuring the results of a marketing campaign, guiding you into making smart choices about future marketing strategies to ensure your messages are not falling on deaf ears – and mobile is no exception.

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13 October, 2017

It’s time to be transparent about AI

In spite of high-profile arguments between tech giants about the impact of artificial intelligence (AI) on the safety and future of human civilisation, the conversation around AI in business and the associated risks is a much more nuanced debate than one might think, writes Dr. Rob Walker, the vice president of decision management and analytics at Pegasystems.

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13 October, 2017

Rethink business models or face falling behind, Iskratel tells operators

Operators need to update their business models to offer services for new vertical industries through digital transformation to keep up with the pace of a rapidly evolving market, said Iskratel’s CTO. (more…)

11 October, 2017

Is there a future for Blockchain-enabled SD-WANs?

Blockchain is fast growing digital ledger technology which records bitcoin and other cryptocurrency transactions chronologically and publicly. Think of it as a massively distributed global database shared over the internet on peer-to-peer networks, by virtually anyone with an internet connection, says Atchison Frazer, the worldwide head of marketing at Talari.

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10 October, 2017

Nokia focuses on delivering carrier-grade networks for transportation, energy, public sector, finance, web services and healthcare

Nokia is strengthening its approach to serve key enterprise markets and large ‘webscale’ customers. As of September 1, 2017 Chris Johnson has joined the organisation from HPE to lead the push into vertical industries while company veteran Mike Calabrese will oversee the webscale and large enterprise customer segments. (more…)

10 October, 2017

AI, bots and contextual comms are the future of enterprise communications

As innovations continue to evolve at a rapid pace, ITSPs are under increasing pressure to establish differentiated services, writes Rob Pickering, the chief executive of IPCortex. One hot topic of discussion that triggers much debate is how artificial intelligence (AI), chatbots and machine learning will shake up communications in the coming years. Indeed, it would be no exaggeration to say we are ushering in a major communications revolution from the perspectives of people to people, people to machine, machine to people, and machine-to-machine (M2M), and that spells opportunity for ITSPs. (more…)