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27 June, 2017
In the final part of his latest talk around telecoms, Jeremy Cowan urges Robin Kent to think the unthinkable about telcos’ future. The Adax director still can’t foresee a fundamental change of business model that telcos urgently need. (more…)
20 June, 2017
One of the problems with the Internet of Things (IoT), says Robin Kent, director of Adax, is that not all network operators have figured out how to make money from it. Jeremy Cowan, editorial director of VanillaPlus listens again to a voice of experience. (more…)
15 June, 2017
Digital transformation must start with customer needs if it is to be truly innovative, says Charles Nasser, founder and CEO of Claranet, meaning leaders need to move out of the IT department and onto the front line of their organisations more than ever. (more…)
12 June, 2017
The cloud is now an integrated part of most enterprise IT structures, with organisations running applications, storing and processing data, or hosting platforms in the cloud. The benefits of this are being realised, and it is now time for telecoms to follow suit. Jorn Vercamert, the vice president of Communications Solutions at BICS, discusses how companies can harness cloud-based communications services to help drive business growth and reduce investment and operational costs. (more…)
09 June, 2017
Analyst firm Gartner forecasts that 8.4 billion connected things will be used worldwide this year. This will increase as we move into 2018 and beyond, and with that growth comes unprecedented pressure on the network, writes George Nazi, the global network practice lead at Accenture – Communications, Media & Technology. (more…)
31 May, 2017
As communications service providers (CSPs) continue on the path towards digital transformation, they are finding that technology has, without a doubt, become an indispensable tool for driving customer engagement, writes Russell Palmer, the director of Communications & Media Industry Solutions, Europe at Pegasystems. (more…)
25 May, 2017
Growth in the communications industry has been a challenge for communications service providers (CSPs) in recent years but the increase in the number of connected devices and consumer expectations surrounding the smart home changes that, writes Paul Lalancette, the connected home lead for the communications industry at Accenture. For CSPs, smart homes are a gateway to vast opportunities – for example providing new services such as digital healthcare or home energy management – and now is the time for them to develop an offer that fully meets the needs of the digital consumer. (more…)
23 May, 2017
Communications service providers (CSPs) are at risk of missing a golden opportunity from the switching-off of ISDN and PSTN lines in 2025, warns Paul Clarke, the UK manager of 3CX. According to Ofcom’s The Communications Market 2016 report, the number of ISDN lines in the UK stood at three million in 2015 but, when British Telecom stops selling new lines in 2020, a large proportion of the businesses using those lines will have no option but to explore IP-based communication. This in turn gives service providers the opportunity to open new revenue streams by offering businesses of every size, in every industry, the tools, services and support they need to modernise their communications. Time is running out for them to adapt and begin educating its customers. (more…)
11 May, 2017
10 Use Cases to Drive New Opportunities
Recent court cases on zero rating have provided clarity on what is allowed within net neutrality. These changes open new opportunities for service providers to be creative in how they offer content services to their customers.
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April 21, 2017, Nanjing, China – ZTEsoft has announced that its Annual Summit will be held in Nice, France on May 18, 2017. This will be the company’s fifth Annual Summit and will bring together executives from major communication service providers (CSPs) and industry experts to collaborate on and learn more about the industry’s most pressing issues. (more…)
