Big data analytics

11 May, 2022

Telia company accelerates company wide cloud adoption by upskilling 2,000 employees on AWS and cloud technologies

In collaboration with Amazon Web Services (AWS), Telia Company is launching an internal training programme to upskill 2,000 employees over the coming three years on AWS and cloud technologies. The programme will broaden Telia’s cloud adoption across key functions as part of executing one of the industry’s most ambitious digital transformations. With the largest in-house AWS training programme in the Nordic region to date, Telia is investing in the upskilling of 10% of the company’s total workforce.

10 May, 2022

AI helps improve Vodafone’s pan-European network

Vodafone uses big data software, based on tools from Google Cloud and Cardinality.IO, to improve mobile network planning decisions.

05 May, 2022

Orange Poland completes migration to Teradata Vantage on Google Cloud to speed time-to-market and ROI

Warsaw, Poland– Teradata reports that Orange Poland has migrated its core reporting and analytical processes to Teradata Vantage on Google Cloud. Orange Poland, a member of Orange Group, selected Teradata’s as-a-service cloud offering as a key first step in their strategic and successful migration to the cloud last year. The anticipated benefits include increased flexibility, fast time-to-market, risk limitation and optimised ROI (return on investment).

26 January, 2022

Why Real-time decision intelligence is the future for Telco operations

Real-time decisioning intelligence is critical to telco operators’ future, as much for enabling internal efficiencies as for empowering customers to capitalise on new, 5G-related monetisation opportunities.

But the evolving customer requirements, particularly in light of IoT and massive machine-to-machine (M2M) communications, means that telcos are increasingly needing to handle informational and operational data together.

This confluence of IT with OT — and its proper handling — imply the unlocking or rapid evolution of certain real-time decision intelligence-related capabilities.

STL Partners has developed an in-depth report exploring these capabilities and how they relate to the new world of 5G data, including:

• The “unspoken reality” of 5G monetisation
• The four main use cases required to unlock the full value of 5G
• Five practical tips on how to rapidly evolve these capabilities
• Why real-time decision intelligence is the future for telco operators

Register now to download the whitepaper

21 January, 2022

Analyst Review: Why Hyperscale is the future for IoT connectivity

Communications service providers (CSPs) need to pivot to being hyperscale IoT connectivity providers if they want to thrive in the Internet of Things.

That is the conclusion of Transforma Insights’ recent ‘Communications Service Provider IoT Peer Benchmarking 2021’ report. As well as providing deep insights into the approach of a dozen major CSPs, the report examined the ways in which they need to adapt their capabilities and strategies in order to cope with the changing dynamics of IoT.

This Analyst Review provides a summary of the key findings of the report, and other key recent research from Transforma Insights on the IoT connectivity market.

Register now to read this exclusive Transforma Insights report

23 November, 2021

How to use a Digital Twin of the Hybrid Network Infrastructure

(Sponsored Whitepaper)

Digital transformation has moved from a buzz word to a way of life. Businesses accept the fact that old business models are not economically viable in the digital world, and understand they need to make significant changes to adapt to this new reality.

One change garnering growing acceptance is the use of the digital twin.

This white paper discusses the important role a digital twin plays in managing today’s complex hybrid network infrastructure, highlights how digital twins are being applied, and reveals the benefits that result from this new approach.

Register now to read the whitepaper and learn:

• What is a Digital Twin?
• How Digital Twins are changing the way businesses operate
• Why Service Providers are using Digital Twins
• Take a look under the hood of a Digital Twin
• The use cases for a Digital Twin
• The key features of and capabilities of a digital twin

REGISTER TO READ

11 October, 2021

Why network operators should be responsible for protecting consumers and SMBs

With responsibility comes revenue – why network operators should be responsible for protecting consumers and SMBs.

05 October, 2021

How to become a customer experience leader in challenging times

Now more than ever, it has become critical to engage each and every customer with empathy. CSPs need to hit the mark on every interaction, ensuring it’s completely relevant and tailored to the individual customer.

50% of CSP employees surveyed indicated that making sure customers ‘feel like the company cares’ was a top CX priority with 73% of CSP decision-makers saying that customers should be engaged individually.

This Pega study explores how real-time decisioning has helped CSPs increase customer satisfaction, deliver exceptional CX at scale and build long-term customer relationships.

Moments of opportunity open – and close – within seconds.

Learn how real-time decisioning can not only level up your CX and help you win opportunities but move fast to ensure, you’re always in the right place at the right time for your customers.

Register now to read this study and learn:

• What is real-time decisioning?
• How real-time helps CSPs meet customer demands
• How does real-time impact customer experience?
• Data management platforms vs Customer data platforms vs Real-time decision engines
• Real time use cases helping CSPs take their CX to the next level
• Three key areas where businesses see improvement with real-time

REGISTER NOW TO READ 

13 September, 2021

Telcos look to data sovereignty to drum up new business

Deutsche Telekom subsidiary T-Systems is showing that US big tech companies can’t always have it their own way in Europe when it comes to data provision. Business technology journalist, Antony Savvas looks at how data sovereignty is and should be providing good openings for telcos.

01 September, 2021

How will telecoms reinvent voice and messaging for a new dawn?

Operators re-invent voice and messaging for a new dawn in telecoms

The telecoms industry has a bad reputation for innovation and is seen by many to have missed out on the major new digital opportunities of the last three decades. This is broadly unfair as telecoms operators have provided the hyper-connectivity foundation that is enabling all of these services. Operators have worked within the constraints of the traditional market place, bringing ultra-robust, high-availability services to market rather than the best effort beta products of the digital age that rely on customer-led development.

More recently, alternatives to operators’ traditional core business – voice and messaging – have arrived and it's now time for the telecoms industry to reinvent these offerings for a new dawn.

Inside this issue:

'Editors' Overview and Analyst Report: George Malim says that far from fading out, voice and messaging monetisation is set for a bright new dawn as 5G, RCS, and the digital economy converge on telecoms

Interview: Jorn Vercamert explains why wholesale carriers have a new role and emphasis in the communications market as their ability to provide secure and trusted infrastructure is recognised by enterprises

Whitepaper: Application-to-peer (A2P) messaging is one area where operators continue to see steady growth but there is still greater potential to mine. This whitepaper reveals four operator strategies to improve enterprise messaging monetisation

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