Big data analytics

“The growth of data services has been encouraging for an industry facing flat to declining voice revenues.”

“What it allows us to do is segment the CEM value proposition.” – James Doyle, Arantech

“There is a real return to core billing analysis and reporting in the market.”

“New pricing options can remove the fear of uncontrollable spend.” – Mark Allinson, head of Commercial, Vodafone Global Enterprise

"We see roaming calls being deleted, or SIM cards that aren't registered."

To thrive, operators must change from a network-centric to a subscriber-centric focus, using the knowledge of their customers to create deeper insight, to serve them better.  

96% of CSPs surveyed suffer operational or financial impacts from misaligned data