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Managed services

How to thrive in the Age of The Customer 10 November, 2020

How to thrive in the Age of The Customer

CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services that customers will find valuable, increase the opportunity for direct contact to learn more about individual customer needs and to build trust in the CSP brand.

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Nokia WING chief says it’s not too early to add 5G and edge capabilities for IoT 26 March, 2020

Nokia WING chief says it’s not too early to add 5G and edge capabilities for IoT

Nokia launched WING, its Worldwide IoT Network Grid, in 2017 to provide organisations with a single global supplier of connectivity, edge and other resources with the aim of accelerating and simplifying global deployments for communications service providers (CSPs) and their enterprise customers. George Malim recently spoke to Ankur Bhan, the head of the Nokia WING business, to catch up on the unit’s progress.

(more…)

ZTE unveils its first 5G video smartphone Axon 11 in China 24 March, 2020

ZTE unveils its first 5G video smartphone Axon 11 in China

ZTE Corporation, a international provider of telecommunications, enterprise and consumer technology solutions for the mobile Internet, has officially unveiled the its first 5G video smartphone ZTE Axon 11 5G in China. The smartphone features exceptional 5G performance, elegant design, powerful video shooting and editing functions. (more…)

Nokia expands WING with 5G IoT capabilities 17 March, 2020

Nokia expands WING with 5G IoT capabilities

Nokia has announced that it is evolving its Worldwide IoT Network Grid (WING) managed service with 5G and edge capabilities. The upgrade facilitates operators in offering 5G IoT services without having to invest in global infrastructure. (more…)

Telia’s Fridström explains how fibre providers can avoid a subsea sinking feeling 11 March, 2020

Telia’s Fridström explains how fibre providers can avoid a subsea sinking feeling

Subsea cable capacity will provide the backbone capacity to enable the vast number of new business requirements that are arriving with 5G, artificial intelligence, machine learning and within IoT. However, price pressure on cable providers, the demise of the consortium model and continued transformational innovation in technology are radically altering the operational mode – and economics – for subsea cable owners. Mattias Fridström, the chief evangelist at Telia Carrier, tells George Malim what this new mode of operation looks like and the challenges subsea cable operators face in meeting the new needs of customers while maintaining profitability.

(more…)

Wind Tre CIO: How Qvantel digital transformation partnership redefines customer interaction 06 March, 2020

Wind Tre CIO: How Qvantel digital transformation partnership redefines customer interaction

Bringing together separate fixed line and mobile operators under new ownership is among the most complex integrations a communications service provider (CSP) can undertake. However, for Wind Tre, it provided an opportunity not only to unify operations but to transform the business for the digital era, writes George Malim.

(more…)

Cloud will deliver the promise of simplicity in 2020, says Virgin Media Business 21 January, 2020

Cloud will deliver the promise of simplicity in 2020, says Virgin Media Business

Cloud is nothing new and it has been embraced by organisations of all types. However, managing cloud solutions has become complex to the extent that it is creating problems for organisations rather than delivering on the cloud promise of simplicity.

(more…)

Orange Business Services says enterprises are expanding globally from cloud to edge 18 November, 2019

Orange Business Services says enterprises are expanding globally from cloud to edge

As enterprise customers focus on multi-cloud and edge environments as the next step of their digital transformations, George Malim reports from Huawei’s Eco-Connect Europe 2019 event in Paris, France, where Orange Business Services executives detailed how the business consumption of network and IT is changing. With presence in more than 200 countries and revenues of […]

Don’t leave the network as an afterthought, says Telia Carrier’s Miskulin 29 October, 2019

Don’t leave the network as an afterthought, says Telia Carrier’s Miskulin

Matthew Miskulin, the head of Ecosystem and Network Development at Telia Carrier, tells George Malim, the managing editor of VanillaPlus, that connectivity providers are carving out a larger footprint in the enterprise market by providing network and IT options that fit with enterprises’ specific requirements and integrate smoothly with their chosen cloud providers’ architectures.

(more…)

SD-WAN is a lever in the door for the new world of software-defined telecoms says Verizon’s Cantor 08 October, 2019

SD-WAN is a lever in the door for the new world of software-defined telecoms says Verizon’s Cantor

Oliver Cantor is associate director of product strategy at Verizon and is focused on communicating the company’s software defined and virtualisation strategy to enterprise customers. The emergence of these technologies is enabling the telecoms industry’s transformation into a provider of digital infrastructure for enterprises. At the same time, enterprises are transforming through digitalisation and Verizon has developed products and services to support them in this agile, new world he tells VanillaPlus managing editor George Malim

  (more…)

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