Revenue management

11 January, 2020

Analysts offer new predictions for the tech sector, the crazy fools! Will it just be 2020 hindsight?

A WEEK IN TELCO IT: My Dad told me, “You should try everything in life once, except incest and Morris dancing.” I think he should have added something else to the list; making annual predictions. To my mind, it’s like tightrope walking, sooner or later it leads to spectacular falls and people mostly remember you when it all goes horribly wrong. So, 2020 is another year when I won’t be making high tech predictions, says editorial director, Jeremy Cowan.
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22 November, 2019

New ways to monetise and market 5G to digital savvy customers

Everyone likes to talk about 5G uses cases, but customers are asking, what sets 5G apart from current 4G services?

A recent study by Strategy Analytics tells it like it is – for 5G to be successful, network operators will have to take service innovation to the next level if they want customers to adopt their 5G plans.
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15 August, 2019

California-based Mobileum to acquire roaming, fraud and revenue management firm WeDo Technologies

Two specialists in roaming, revenue assurance, and fraud management are joining forces to strengthen their solutions and support for the telecommunications industry. Cupertino, California-based Mobileum Inc., a global provider of analytics-based roaming and risk management solutions, is to acquire WeDo Technologies. (more…)

19 July, 2019

Volaris acquires MDS Global to add to telecoms software portfolio

BSS provider MDS Global has been acquired by Volaris Group, the operating group of Constellation Software, in a twelfth acquisition by the company in the Communications and Media vertical.

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16 November, 2018

How telcos, ISPs and hosting providers can leverage brand loyalty for profits

In the race to digital transformation, telcos, ISPs and hosting providers are under intensive pressure to perform.

Telecommunications industry executives are scrambling to migrate their organisations to the cloud, convert to 5G, integrate AI, analyse big data, adopt blockchain and not get left behind.

At the same time, their organisations are under constant scrutiny to reduce customer churn, attract new customers, cut costs and grow profit margins. It is not an easy industry to be in.

But atmail says there is some good news on the horizon, if CIOs, CMOs and Product Managers stop chasing mirages and instead look right in front of them to a product already (most likely) in their arsenal.

11 October, 2018

Video optimisation technology enables operators to save on monthly international and national roaming costs

(Sponsored) — Dallas, Texas, USA. October 11^th, 2018 – Flash Networks reports it has acquired three new customers by providing 20%+ Roaming expense reduction.  (more…)

02 October, 2018

Stop telecom fraudsters in their tracks

(Sponsored News): Service providers continue to struggle with significant telecom fraud losses despite having implemented sophisticated revenue assurance processes and fraud management systems. While quantifying the exact financial impact of fraud is difficult, as it often takes place in the background, leading industry organisations and assurance companies estimate that between 0.6%¹ to 2%² of total annual telecom revenues are lost to fraud. (more…)

12 April, 2018

How AI can help in the fight against fraud

Telecoms fraud is an expensive business, writes Katia Gonzalez, the head of fraud operations at BICS. According to the most recent Global Fraud Loss Survey by the Communications Fraud Control Association, fraud cost the industry a huge US$29.2 billion last year alone. This figure was down by more than 23% on 2015’s total, which is certainly encouraging, but the potential remains for the various types and methods of telecoms fraud to do some substantial financial and reputational damage.

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12 March, 2018

Mobile insight from 23,000 attendees at Mobile World Congress shows fastest network and most popular devices

Tutela worked with a number of partner applications (with its software embedded) at the recent Mobile World Congress 2018 in Barcelona to gather data points and insights during the conference. (more…)

07 February, 2018

Can artificial intelligence help operators prevent customer churn and revenue drain?

Global mobile operators collectively lose tens of billions of euros annually, to customer churn. The impact of churn on a mobile operator’s profitability is of consequence.

Churn impacts the operator’s financials in several ways. Firstly, operators lose the future revenue that a churned customer can provide. Secondly, all the marketing investments and resources used to acquire the customer are lost.