Empowering a new breed of MVNOs

The telecommunications industry is witnessing a rapid expansion of non-traditional entities stepping into the mobile service provider arena. This transition is propelled by significant changes to the Mobile Virtual Network

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How GenAI is democratising AI for CSPs

GenAI is the new groundbreaking technology. It’s exciting because unlike traditional AI whose models constantly need to be built from scratch per use case, GenAI has the potential to democratise

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Amdocs combines telecoms-specific capabilities with open source, large language models and GenAI apps in amAIz TelcoGPT platform

Generative artificial intelligence (GenAI) has enjoyed huge market profile thanks to attention grabbing examples enabled by open source tools such as ChatGPT. The real value comes with the application of

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Five ways BSS data can delight and surprise your customers

Delivering personalised and intuitive digital customer-centric experiences was once the preserve of digitally native tech-savvy giants. Not so anymore. In a data-driven world, exceeding – or better still – anticipating

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Unlocking ancillary revenue stream success

Travel companies should choose their ancillary services wisely In an era where customer experience (CX) reigns supreme, travel companies are diversifying revenue streams to enhance the customer journey. Ancillary services

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How telecommunications providers can best tackle DDoS attacks

The UK’s 2023 National Risk Register, published by the government in the summer, highlights the increasing cyberthreat posed to telecommunications providers who are a vital part of the communications critical

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VMware telco cloud offers a key to edge and AI ease of use

A key provider to the telco and cloud space made some key industry announcements last week. Business technology journalist Antony Savvas attended VMware Explore in Las Vegas last week to

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Fixed line business generation still prominent despite wireless hype

While mobile technologies get most of the telecoms marketing attention these days, recent announcements show there is still plenty left in the fixed line tank to drive new communications sales.

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Key alliances and financial showings demonstrate right CSP path

Developments in the US, Germany and China point to the communications service provider (CSP) space going in the right direction. Business technology journalist Antony Savvas charts the progress.

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An industry bellwether points to service provider growth

Amdocs, a provider of software and services to communications service providers (CSPs), is showing positive financial results. As it’s a potential bellwether for good things to come in the telco

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