Week in Telco IT
The top three ways telecom operators can use AI to enhance their operations in 2024
In the rapidly changing world of telecommunications, the potential of Artificial Intelligence (AI) has gained significant attention. Recent statistics show that a staggering 60% of C-suite executives are already acknowledging
Read moreImpersonation fraud and basic prevention techniques
Nadejda Papernaia, the CEO of AB Handshake
Read moreGetting to grips with the transformational potential of Generative AI
Communication service providers (CSPs) are used to innovation and the evolution of business models, but the speed of change during the past few years has been particularly significant. Balancing static
Read moreBringing an open optical network to life: tales from the field
Open optical networking (OON) is an increasingly popular networking approach where the optical terminals are decoupled from the line system, enabling operators to operate optical signals generated by transceivers from
Read moreEmpowering a new breed of MVNOs
The telecommunications industry is witnessing a rapid expansion of non-traditional entities stepping into the mobile service provider arena. This transition is propelled by significant changes to the Mobile Virtual Network
Read moreHow GenAI is democratising AI for CSPs
GenAI is the new groundbreaking technology. It’s exciting because unlike traditional AI whose models constantly need to be built from scratch per use case, GenAI has the potential to democratise
Read moreAmdocs combines telecoms-specific capabilities with open source, large language models and GenAI apps in amAIz TelcoGPT platform
Generative artificial intelligence (GenAI) has enjoyed huge market profile thanks to attention grabbing examples enabled by open source tools such as ChatGPT. The real value comes with the application of
Read moreFive ways BSS data can delight and surprise your customers
Delivering personalised and intuitive digital customer-centric experiences was once the preserve of digitally native tech-savvy giants. Not so anymore. In a data-driven world, exceeding – or better still – anticipating
Read moreUnlocking ancillary revenue stream success
Travel companies should choose their ancillary services wisely In an era where customer experience (CX) reigns supreme, travel companies are diversifying revenue streams to enhance the customer journey. Ancillary services
Read moreHow telecommunications providers can best tackle DDoS attacks
The UK’s 2023 National Risk Register, published by the government in the summer, highlights the increasing cyberthreat posed to telecommunications providers who are a vital part of the communications critical
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