19 November, 2020

Intelligence at the Edge

5G has been steadily bringing the benefits of speed and scale to the forefront, and is clearly going to change the world of communication in ways never before realised. But who is going to benefit from all these investments? When one reads about 5G in mainstream media, it is often misleading, says Dheeraj Remella, chief product officer at VoltDB. There is a lot of talk about 5G and how it provides blazingly fast internet on mobile devices. At times, as with many new technologies, facts give way to hype and sensationalism. To help clear that up, let’s start by clarifying a few things about what 5G is.

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19 November, 2020

Network performance management evolving in a troubled world

With the ongoing pandemic and the continuing demand to upgrade networks to accommodate new technologies around 5th Generation mobile communications (5G), the Internet of Things (IoT) and artificial intelligence (AI), for instance, network performance management has never been more important.

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10 November, 2020

How to thrive in the Age of The Customer

CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services that customers will find valuable, increase the opportunity for direct contact to learn more about individual customer needs and to build trust in the CSP brand.

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22 November, 2019

New ways to monetise and market 5G to digital savvy customers

Everyone likes to talk about 5G uses cases, but customers are asking, what sets 5G apart from current 4G services?

A recent study by Strategy Analytics tells it like it is – for 5G to be successful, network operators will have to take service innovation to the next level if they want customers to adopt their 5G plans.
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20 September, 2019

Two use cases prove open source is the right approach

Mobile operators face a range of challenges today from saturation, competition and regulation – all of which are having a negative impact on revenues. The introduction of 5G offers new customer segments and services to offset this decline. However, unlike the introduction of 4G which was dominated by consumer benefits, 5G is expected to be […]

29 July, 2019

Unitymedia drives value from big data analytics

As communications service providers (CSPs) rise to the challenge of generating value from their big data analytics, Philipp Gröne, a senior delivery expert at Unitymedia, explains how the German service provider has uncovered real cash from its deployment of Guavus big data analytics – an estimated seven-digit euro sum annually in opex savings and a nearly one point increase in overall net promoter score (NPS). (more…)

28 February, 2019

Understanding the Business Value of Re-Architecting Core Applications on the Public Cloud

Why a “public cloud first” strategy is necessary to operate in the digital economy.  The digital era has shaped many industries and is set to shape more. Consumer expectations and demands are higher than ever for service providers to be agile, dynamic and deliver value. One of the key drivers of this transformation is the […]

31 January, 2019

How your capacity provider can help address the demands of the digital-driven economy

Network operators are the backbone of today’s digital economy. Led by explosive demand for bandwidth and connectivity from consumers and businesses, the opportunities available to them are numerous. However, finding the right balance between meeting this demand, stimulating further revenue growth via new services, and maintaining a consistent Quality of Experience throughout, will not be straightforward. (more…)

26 November, 2018

Practical steps for operators to take their roaming business to the next level

(SPONSORED) — What’s next for roaming? Changing regulations in different parts of the world, increased competition, the adoption of internet-based roaming alternatives and several other complex factors have led to a challenging environment. At a time when subscriber expectations for Quality of Experience (QoE) and overall demand for data services have reached their highest recorded levels, these factors are making many operators rethink their roaming business.
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16 November, 2018

How telcos, ISPs and hosting providers can leverage brand loyalty for profits

In the race to digital transformation, telcos, ISPs and hosting providers are under intensive pressure to perform.

Telecommunications industry executives are scrambling to migrate their organisations to the cloud, convert to 5G, integrate AI, analyse big data, adopt blockchain and not get left behind.

At the same time, their organisations are under constant scrutiny to reduce customer churn, attract new customers, cut costs and grow profit margins. It is not an easy industry to be in.

But atmail says there is some good news on the horizon, if CIOs, CMOs and Product Managers stop chasing mirages and instead look right in front of them to a product already (most likely) in their arsenal.