Troubleticket

30 March, 2020

Altruism or advertising? Treading a fine line on corporate COVID-19 support

WEEK IN TELCO IT – I get twitchy at times of national or international crisis when I hear companies telling us how much they are doing to support people who are truly suffering. It’s not that I wish they wouldn’t offer assistance – far from it, says Jeremy Cowan, I admire their altruism. I just don’t believe we all need to hear about it. I mean, last time you personally gave to charity did you feel the need to announce it on Twitter or Facebook? Thought not. That would be a sorry kind of virtue signalling. So why is it different for enterprises? (more…)

26 March, 2020

Content delivery presents a major opportunity for telcos – here’s why

The number of Over-the-Top (OTT) streaming services has grown exponentially in the last few years as traditional broadcasters, content owners and sports leagues launch their own direct-to-consumer services. These moves, says Lars Larsson of Varnish Software, are radically reshaping the broadcast industry and opening up significant opportunities for mobile operators and communications service providers (CSPs) looking to explore new revenue streams. (more…)

24 March, 2020

ITU backs launch of global platform to protect telecom networks during COVID-19 crisis

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10 March, 2020

The future of cloud: How telcos can adapt and thrive through digital transformation

The telecoms industry is ultimately responsible for the highly connected, digital world that we live in. With their networks and services, telcos are the backbone of the internet, bringing globally dispersed businesses and communities together in ways we never thought possible, says Scott Murphy. (more…)

10 March, 2020

For service providers SD-WAN is a mixed blessing

SD-WAN is emerging from the fog and Service Providers are finding it a little scary, says Richard Thomas, CEO of Highlight.

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09 March, 2020

Is it time for video conferencing? Is it too soon for video policing?

WEEK IN TELCO IT: It’s been easy to see corporate winners and losers from the global spread of the novel corona virus. Early casualties included airlines and hotel chains, with cancelled flights and bookings, and share prices tumbling on stock markets.
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06 March, 2020

Trillion dollar missed opportunity: Emerging nanobusiness sector overlooked by ICT firms

Omnisperience, a provider of business-to-business (B2B) service provider industry insights and market strategies, has identified an emerging nanobusiness opportunity for ICT firms. In the company’s latest green paper it outlines that this hidden sector of the business market is a huge opportunity for information & communications technology (ICT) firms looking for new sources of revenue, but Omnisperience argues it is currently being overlooked. (more…)

02 March, 2020

5G operators need a new game strategy for customer experience

When NBA great, Phil Jackson said, “The strength of the team is each individual member. The strength of each member is the team”, his words were meant for sports teams. That quote is also apt for telecoms, says Patrick Kalaher of frog, where teamwork is essential if operators and their partners are to build 5G networks that deliver Industry 4.0.

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28 February, 2020

Avoiding public cloud? Telcos are running out of excuses

The need for telecoms operators to digitally transform isn’t just being stressed by outsiders. Telcos themselves are making a significant push toward becoming more nimble, digital businesses to improve subscriber experiences and drive higher revenues. This push toward digitalisation is, says Tim McElligott, senior analyst at TM Forum, driving telcos to consider significant infrastructure changes. (more…)

27 February, 2020

Building connected mobile applications you can trust

Addressing the challenges of designing, deploying and operating connected mobile applications

The smartphone has ushered in the era of powerful mobile apps used by billions of consumers each day. The next evolutionary step is underway as connected mobile applications start to enter the commercial realm within areas such as automotive, transportation and industry 4.0. (more…)