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19 May, 2022

The 19th century called, it wants its phone system back

Recent Ofcom (UK communications regulator) data found that if business landline numbers continue to drop at their current rate, they will be all but extinct within just six years. But would this be a bad thing? The landline has enabled connectivity from 1876, so is it time for an upgrade? Here, Douglas Mulvihill, UK marketing manager at business phone system provider Ringover, explains why businesses should move on from the landline.

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17 May, 2022

6 data mesh challenges that tech start-ups must understand in 2022

In the pursuit of ensuring clean and on-demand data provisioning, businesses are not hesitating from experimenting with change. Unlike previously, they are more prepared for revamping their data management verticals. So be it moving on to advanced fabrics or migrating from monolithic lakes to data mesh, a lot is happening and waiting to happen in the quarters ahead. However, this came with no surprise as IDC predicted the propelling growth in 2019. As per their report, the global data sphere could easily grow to 175 zettabytes by 2025, says Yash Mehta, an IoT and big data science specialist.

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17 May, 2022

eSIMs for business management and expansion

Global demand for eSIMs is skyrocketing in 2021, there were 1.2 billion eSIM-enabled devices, and this figure is expected to rise to 3.4 billion by 2025. In recent years the world of work has changed at a rapid pace and businesses face the challenge of determining which new technology is right for them. Here Hamish White, CEO of eSIM as a Service provider Mobilise, explains how eSIMs can help manage employees and provide business opportunities.

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09 May, 2022

The top five benefits AI brings to telecoms and beyond

While we saw severe and widespread disruption in the wake of the pandemic, use of technology to evolve the way work is done within all industries, and telecommunications in particular, saw significant acceleration, says Jerry Wallis, head of Industry Strategy, EMEA at Blue Prism.

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06 May, 2022

What’s your 5G roadmap for future-proof revenue assurance?

5G technology is pervading the world market at a rapid pace. 5G handsets are already a high grosser on e-commerce websites. While a few countries are lagging in deploying the next-gen 5G technology, several other nations already have 5G in the mainstream. Almost all big telecom operators have ramped up their investments in 5G deployment to stay relevant to the highly tech-savvy, digital-first users of current times, says Arun Rishi Kapoor, practice lead at Infosys BPM & Anand Chadrashaker, senior domain principal at Infosys BPM.

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04 May, 2022

Let’s get digital

The telecommunications industry is, unfortunately, not famed for offering a positive customer experience (CX). And the situation worsens when you look specifically at the digital CX. Why is the sector at the heart of technological development challenged by the digital future? Here, Hamish White, CEO of telecoms software provider Mobilise, explains how telcos can differentiate themselves and offer improved CX by adopting a digital-first mindset.

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04 May, 2022

Is today’s cyber security meeting CISO demands?

The world of cybersecurity is akin to a giant iceberg vast, complex, ever-changing, multi-faceted. Of its various facets, one in particular has the power to keep enterprise security professionals awake at night, and that’s the critical intersection that straddles the networking world and the cybersecurity world, says Guy Matthews, editor of NetReporter.

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29 April, 2022

Understanding open source software

Over the past few years, we have increasingly heard the term “open source software.” It has become the cornerstone of technology we use today, making up 98% of all codebases according to the 2021 Open Source Security and Risk Analysis (OSSRA) report, says Tim Mackey, principal security strategist, Synopsys Cybersecurity Research Centre.

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28 April, 2022

The great digital shift: Why the new ‘gold standard’ of customer experience is more than just a digital journey

Global PwC analysis shows a third of customers would be willing to leave a brand they loved after a single bad experience. Establishing a solid strategy for a consistent first-class customer experience across every channel is a must-have for building and retaining long-term brand loyalty, says Laura Mullaney, customer director at BGL.

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26 April, 2022

Building secure and reliable networks

In the past couple of years, cybercrime has increased by 600%, according to cloud technology publication Cloudwards. Cloudwards also shows that phishing is the most widespread method of cyberattack, with more than 65% of American companies falling victims to it every year. Here Marcin Bala, CEO of telecommunications solutions manufacturer GBC Photonics, explains how to achieve safe and reliable networks.

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