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21 September, 2022

Why cloud calling needs a touch of AI revenue intelligence platforms elevate sales teams’ success

According to Salesforce, simple tasks like data entry and paperwork once took up so many hours that sales teams only spent one third of their time actually making sales. But times are changing. By sprinkling a little artificial intelligence (AI) and automation into the mix, it’s possible to provide some relief. Here, Renaud Charvet, CEO of cloud phone system software provider Ringover, explains how revenue intelligence can elevate every business function.

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21 September, 2022

How mobile operators can use a cloud-native, partner-centric business model to monetise 5G B2B2X

New 5G technologies and capabilities, such as slicing, massive machine-type communications (mMTC) and ultra-reliable low-latency communications (URLLC), enable mobile operators to provide networks that can support B2B2B and B2B2C applications and use cases that were not practical or possible with 4G LTE. But multi-gig speeds and single-digit latencies alone will not be enough to recoup the billions of dollars, euros, pounds and yen operators have spent on 5G infrastructure and spectrum plus billions more over the next several years, says John Giere, CEO of Optiva.

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20 September, 2022

The growing importance of EiPaaS and top solutions to checkout in 2023

In the post-Covid times, enterprises have woken up to the undeniable significance of on-demand, affordable and accessible applications hosted in the cloud. They don’t want to take any further chances and prepare for another Covid situation that forces everyone towards remote working. Exactly, why, the market for iPaaS services is growing at a remarkable CAGR of 40%. In the next 5 years, the industry’s market cap could easily surpass USD 10.3 billion, says Yash Mehta, an IoT and big data science specialist.

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15 September, 2022

The end of the SIM card? If Apple’s doing it, it must be cool. Right?

Remember floppy disks? Nowadays, we wouldn’t dream of storing our data on such a bulky storage device. In fact, even the humble USB stick’s use is dwindling as everything heads to the cloud. But we all still use SIM cards, don’t we? Not for much longer Apple has removed SIM card trays for all its iPhone 14 models in the US, in what appears to be the start of a mass adoption of eSIM technology. Here, Kristian Torode, director and co-founder of business mobile phones provider Crystaline, explains what eSIMs are, and why they’re the new era for mobile devices.

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15 September, 2022

What’s the deal with mobile private networks?

Mobile private networks are currently a hot topic in the technology space having emerged in the last 2-3 years due to the availability of spectrum and lightweight core software. They enable exciting new opportunities for a wide range of organisations, from manufacturing to healthcare. Offering security due to the fact they use uncontested spectrum, they give organisations full control of service quality and devices and enable wide area coverage across both indoors and outdoors if needed, says Mike Kennett, senior consultant and head of regulatory affairs at connectivity infrastructure-as-a-service provider Freshwave.

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08 September, 2022

Can the digitised world fully exist when connectivity isn’t assured?

Technology has revolutionised every aspect of our lives. We’ve come to rely on it to make our personal and professional lives more productive, easier and safer. Many of the disruptive technological breakthroughs that are expected to solve some of our biggest problems from the sustainability crisis to productivity issues are reliant on always-on, high-quality connectivity. This includes a whole host of technologies, from autonomous vehicles and smart industrial applications, to distributed energy networks, many of which we consider to be part of the Internet of Things, says Mike Carter, president, enterprise business unit at Inmarsat.

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08 September, 2022

Achieving intent-driven autonomous networks through no-code orchestration

According to a recent report on intent-based networking covered by Research and Markets, “The Global Intent-Based Networking Market is estimated to be US$1.27 billion in 2021 and is expected to reach $5.09 billion by 2026, growing at a CAGR of 32%.” Intent-driven autonomous networks (IDANs) are an essential component of Digital Transformation, enabling self-sufficiency in network functions such as operation, monitoring, recovery, reconfiguration and more. Self-healing networks define the future of the telecom industry, but the need for enhanced speed and agility poses a challenge to telecom digitalisation.

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07 September, 2022

How APIs are accelerating digital transformation for telcos but also present security issues

The telecommunications operating model has become much more complex in recent years and is undergoing tremendous change. Like most verticals, telcos and communication service providers (CSPs) are looking to accelerate their digital transformation initiatives to connect with partners and customers more effectively and expand their businesses by creating a broader digital platform.

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30 August, 2022

How the innovation of MVNOs is cultivating untapped potential in telecoms

Typically seen as the scrappy younger contender to the more traditional larger players in the telecommunications sector, Mobile Virtual Network Operators, or MVNOs as they are commonly known, have long challenged the current market setup. However, having only made incremental gains over the years, many MVNOs now look set to see their fortunes change significantly. This year more than any other, appears to be heralding a significant step change for MVNOs as they find themselves the potential saviours of a burgeoning telecoms sector. One which so far has been unable to move swiftly enough to serve the changing customer needs impacted by Covid and the cost-of-living crisis, says Mo Firouzabadian, CEO, Lifecycle Software.

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26 August, 2022

How CSPs can monitor and monetise flash calls

When accessing personal information or conducting an online transaction, a One Time Password (OTP) is typically all that’s required to verify your identity. Although OTPs provide an extra layer of security, issues do arise. Jacob Howell, head of business solutions and consulting at Subex, reports.

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