Revenue assurance

12 April, 2018

How AI can help in the fight against fraud

Telecoms fraud is an expensive business, writes Katia Gonzalez, the head of fraud operations at BICS. According to the most recent Global Fraud Loss Survey by the Communications Fraud Control Association, fraud cost the industry a huge US$29.2 billion last year alone. This figure was down by more than 23% on 2015’s total, which is certainly encouraging, but the potential remains for the various types and methods of telecoms fraud to do some substantial financial and reputational damage.

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27 March, 2018

GDPR preparation – have you reviewed your data integration for revenue assurance and fraud management?

With just weeks before the General Data Protection Regulation (GDPR) is imposed, time is running out for communications service providers (CSPs) to ensure all their mechanisms are in place to be compliant. While previous regulations were more focused on protecting personal data and how information is stored, this new regulation takes it a step further and focuses on how personal data is actually processed. With today’s complex IT environments and cloud deployments, this is no simple task. Getting everything in place for the May deadline has become a real challenge for many CSPs, especially when it comes to ensuring their revenue assurance and fraud management solutions are compliant, writes Carlos Marques, the director of product marketing at WeDo Technologies.

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05 March, 2018

Are mobile operators the key to unlock financial inclusion

When applying for a loan, traditional banks will always check a customer’s credit history, writes Steve Polsky, the chief executive of Juvo. Whether or not the loan is approved relies on the individual’s past performance with credit products. But in cash-based societies in emerging markets, individuals haven’t had the opportunity to access credit or establish […]

13 February, 2018

Signalling network presents next area of operator weakness as grey routes get locked down

Recent research from Mobilesquared reveals that operators’ failure to secure SS7 networks is costing them messaging revenue today and could see them lose share of the two factor authentication market in future, writes George Malim.

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19 June, 2017

ML and AI – the future of revenue assurance and fraud management

Machine learning (ML) and artificial intelligence (AI) – algorithms that learn from data and make predictions – are unlocking opportunities for businesses in almost every field. If you’ve shopped online and suddenly seen advertisements for items suspiciously tailored to your taste, then you’ve seen the wonders of ML and AI at work. (more…)

19 June, 2017

Mobiles drive ID and enable CSPs to mine for golden nuggets of data

The World Bank estimates that 1.5bn people within developing countries lack any formal ID and therefore cannot access a range of vital services. Now, the Bank has announced ten principles of ID to support its Identification for Development (ID4D) programme. Here, Steve Polsky, the chief executive and founder of Juvo looks at how mobiles can drive ID and how the application of data science can drive new services and revenues. (more…)

21 February, 2017

MDS expands cost analytics portfolio

MDS has launched a suite of cost efficiency analytic systems designed to help network operators and MVNOs reduce costs and improve margins by up to 15%. The company says it is helping tier one carriers in the UK and Europe and mobile operators from Singapore to Chile to target the largest costs and inefficiencies across wholesale charges, fraud, churn and revenue assurance.  (more…)

11 January, 2017

Countries with most mobile fraud attacks identified in Syniverse report

Brazil, the U.K. and Mexico have been identified as the top three home countries affected by mobile fraud attacks in a new report published by Syniverse. The report uncovered that the top three countries where fraudulent calls originated are the US, Spain and Peru, while the country in which the most fraudulent calls terminated was […]

20 December, 2016

Starhome Mach addresses roam-like-home implications

Starhome Mach, a provider of  mobile inter-carrier roaming and M2M/IoT services, recently analysed the implications of the new EU regulations eliminating communications service providers’ (CSPs) ability to charge for roaming within EU borders. Permanent roaming and fair use issues are expected to have the greatest effect on CSPs’ bottom lines. (more…)

21 November, 2016

SIM Box fraud and OTT bypass biggest revenue threats, says Revector

Mobile network operators have lost 20% of termination revenues to over-the-top (OTT) hijack in the last 12 months on average, with some operators losing more than 70%, according to a new survey conducted by anti-fraud specialist Revector. (more…)