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Tuya Smart and Gartner Release the “2021 Global AIoT Developers Ecosystem White Paper” 14 January, 2021

Tuya Smart and Gartner Release the “2021 Global AIoT Developers Ecosystem White Paper”

(Sponsored News) – On December 29, 2020, Tuya Smart and Gartner jointly released the “2021 Global AIoT Developer Ecosystem White Paper” with the witness and presence of Eva Na, CMO of Tuya Smart and Guo Lei, China Vice President of Gartner.

(more…)

‘Customer Journey Management’ may save operators $10.5bn in churning revenues by 2026 05 January, 2021

‘Customer Journey Management’ may save operators $10.5bn in churning revenues by 2026

With a rocky road ahead for their core offerings, triple play operators are having to weaponise customer care in order to keep a hold on their revenues. Traditional OSS/BSS offerings are not up to the job, which has given rise to a new breed of vendors, focused on improving QoS and customer experiences with household-level analytics. (more…)

Podcast 8: IoT is boosting healthcare professionals’ efficiency 16 December, 2020

Podcast 8: IoT is boosting healthcare professionals’ efficiency

There’s no time like a pandemic to talk about Connected and Remote Healthcare. And who better to ask about it than two senior execs from a mobile network operator successfully delivering these services now to millions in its home market. Luc Vilandre and Mike Cihra from Canada’s TELUS talk exclusively to Jeremy Cowan, host of Tech Trends Podcast and Robin Duke-Woolley, founder of Beecham Research about choices in hospitals between WiFi 6 and 5G, smart healthcare services, and about the insights that IoT brings to help decision-making. That’s before we dive into some weird and wonderful stories in the wider tech world.

(more…)

Industry momentum grows for network orchestration and automation 26 November, 2020

Industry momentum grows for network orchestration and automation

Ericsson surpassed the 100-customer milestone for its Ericsson Orchestrator solution, underlining the current industry momentum in the areas of network virtualisation, automation and orchestration. (more…)

How to thrive in the Age of The Customer 10 November, 2020

How to thrive in the Age of The Customer

CSPs face considerable market challenges that can be addressed by a more personalised approach to their customers. There are many opportunities to innovate in this area, to introduce new services that customers will find valuable, increase the opportunity for direct contact to learn more about individual customer needs and to build trust in the CSP brand.

(more…)

Tuya Smart kicks off inaugural AI+IoT Virtual Business Conference bringing together key industry leaders in the SEA IoT scene 25 September, 2020

Tuya Smart kicks off inaugural AI+IoT Virtual Business Conference bringing together key industry leaders in the SEA IoT scene

Sponsored News:

In the time of social distancing and pandemic restrictions, technology has become more important than ever to maintain our working productivity and social bonds. In a virtual first, the annual AI+IoT Business Conference (ABC) hosted by the AI+IoT Intelligent Business Alliance will focus on the impact of IoT for the Southeast Asian region. (more…)

Vivo extends partnership with Netcracker for digital BSS/OSS 21 August, 2020

Vivo extends partnership with Netcracker for digital BSS/OSS

Netcracker Technology reports that Vivo, Telefonica Group’s Brazilian subsidiary, has extended its contract for the Netcracker Revenue Management and Service Activation platforms. (more…)

XL Axiata to deploy Ericsson 5G-ready cloud core technology 30 July, 2020

XL Axiata to deploy Ericsson 5G-ready cloud core technology

Ericsson has been selected by XL Axiata to deploy 5G-ready cloud core technology solutions in East Indonesia. This includes Ericsson Cloud Packet Core and Network Functions Virtualisation Infrastructure (NFVI) solution. (more…)

Netcracker’s digital BSS goes live at Telenet 15 July, 2020

Netcracker’s digital BSS goes live at Telenet

Netcracker Technology announced today that Telenet, the cable broadband service provider in Belgium, has gone live with Netcracker’s Digital BSS enabling the company to streamline, simplify and standardise billing processes, deliver new digital services faster and provide a better customer experience across business lines. (more…)

Software is eating Telecom: How virtualisation and open source are upending the entire industry 23 June, 2020

Software is eating Telecom: How virtualisation and open source are upending the entire industry

Until recently, network technology vendors to communication service providers (CSPs) had a well-established competitive market position with brand loyalty, long-standing customer relationships, and well entrenched proprietary solutions. However, an inexorable move to software-based (virtualised) solutions, combined with the increasing prevalence of open-source resources, is disrupting the market dynamics and will have profound implications for the industry structure. Report by Liliane Offredo-Zreik and Dr. Mark H Mortensen of ACG Research. (more…)

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