Reports & whitepapers

Communications service providers (CSPs) need to pivot to being hyperscale IoT connectivity providers if they want to thrive in the Internet of Things.That is the conclusion of Transforma Insights’ recent

(Sponsored Whitepaper) Digital transformation has moved from a buzz word to a way of life. Businesses accept the fact that old business models are not economically viable in the digital

Now more than ever, it has become critical to engage each and every customer with empathy. CSPs need to hit the mark on every interaction, ensuring it’s completely relevant and

According to data based on the VPN Adoption Index by Atlas VPN, Virtual Private Network (VPN) downloads rose to 616 million in the first half of 2021 from 85 selected countries. In

Private 5G network deployments will surge over the next few years faster even than public 5G, reaching a peak in 2027 when they will generate US$19.3 billion (€16.23 billion) in equipment sales, before

Let’s face it, achieving frictionless customer service isn’t easy. New channels are constantly emerging. Customer expectations are always increasing. The need to be better, faster, and simpler is a challenge

Attendance is optional, attention is mandatory. MWC2021, to be held in Barcelona, Spain on 28 June – 1 July 2021, will be a very differentevent to those that have gone

Data privacy is at the forefront of consumer consciousness across the globe, with 76% of global consumers believing that brands need to do more to protect their data and over

A survey released reveals there is wide spread confusion among consumers over whether or not they have taken out financing on their mobile phones. In the survey from Trustonic, only

Fuze, the cloud-based communications provider for the modern global enterprise, announced the results of a new global study of 8,800 workers, which reveals that as flexible work is increasingly viewed