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30 July, 2018
Data – it’s the gift that keeps on giving. Almost every action we take, such as the click of a mouse or the tap of a credit card in a shop, creates more and more, writes Fredrik Forslund, the vice president for Enterprise & Cloud Erasure at Blancco Technology Group.
18 July, 2018
Machine learning and artificial intelligence (AI) are two technologies that are making a huge impact on virtually every industry, writes Brendan Gill, the chief executive of OpenSignal. Smart tools are being used by organisations across the globe – within current hardware and software – to improve both the decision making and automation processes.
12 July, 2018
Recent data scandals, such as the Facebook controversy, mean 53% of consumers are less likely to share their personal data with digital services companies and consumers now see their mobile operators as more trustworthy, with 92% happy to consider using MNO-delivered digital services, writes George Malim from an Openet press event in Dublin, Ireland.
11 July, 2018
LTE data roaming within the EU radically increased last year, with traffic volumes over the summer up to eight times larger than the same period in 2016, writes Mikaël Schachne, the vice president of the mobile data business at BICS. The trigger? Roam like at home (RLAH).
04 July, 2018
It’s easy to fear for the loss of the human touch when it comes to customer experience (CX) these days, writes Ryan Lester, the director of customer engagement technologies at LogMeIn.
03 July, 2018
Alibaba Cloud, the cloud computing arm of the Alibaba Group, launched the EMEA Ecosystem Partner Program, an initiative to further strengthen the collaboration between Alibaba Cloud’s customers and partners in Europe, Middle East and Africa. (more…)
27 June, 2018
Service providers everywhere are increasingly turning to virtualisation, writes John English, the senior product manager for service providers at NETSCOUT. In an effort to gain control of service creation, innovate faster in response to evolving customer and market demands, and reduce costs and meet competitive challenges, they are migrating their IP networks from purpose-built to virtualised, software-based platforms.
25 June, 2018
Syncsort, a global provider of Big Iron to Big Data software, has enhanced its Athene capacity management software, including the addition of Athene Cloud. (more…)
18 June, 2018
SPONSORED ARTICLE
5G isn’t just an incremental increase in speed and bandwidth, it’s the new face of the network and a key driver of the digital revolution. Until now, the technology was regarded as a buzzword, or something “just around the corner.” But with a number of public demonstrations, including at the recent 2018 Olympics, by industry leaders including Vodafone, Intel, Huawei, Verizon, and more, it’s safe to say that we have reached the era of 5G.
14 June, 2018
Genpact, a global professional services firm focused on delivering digital transformation, announced new customer experience enhancements to Genpact Cora, its modular, artificial intelligence (AI)-based platform that helps enterprises accelerate digital transformation at scale. (more…)
