How GenAI is democratising AI for CSPs

GenAI is the new groundbreaking technology. It’s exciting because unlike traditional AI whose models constantly need to be built from scratch per use case, GenAI has the potential to democratise

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Amdocs combines telecoms-specific capabilities with open source, large language models and GenAI apps in amAIz TelcoGPT platform

Generative artificial intelligence (GenAI) has enjoyed huge market profile thanks to attention grabbing examples enabled by open source tools such as ChatGPT. The real value comes with the application of

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Tackling a deepening digital divide

The digital age has transformed nearly every facet of our lives: our homes are now brimming with connected devices and AI language models are transforming the way we live, work,

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How AI-driven modernisation is poised to unlock the value of mass migration 

Communications service providers (CSPs) find themselves in the midst of their transformational journeys towards cloud-native operations, taking varying approaches and moving at varying paces. While it’s crystal clear this move

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CSP monetisation’s future must be freestyle 

Communications service providers (CSPs) across the globe are starting to offer new services, charge for new capabilities and increasingly operate as part of a wider digital ecosystem. This leaves the

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Amdocs supports Bell Canada’s digital transformation by moving essential applications to cloud

Amdocs, a provider of software and services to communications and media companies, announced that it is expanding a multi-year business relationship with Bell Canada to migrate core applications to the cloud. This

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Globe selects Amdocs to improve its cloud business, aiming for an enriched customer experience

Amdocs has announced expansion of its partnership with Globe. This partnership will expand Globe’s IT operations to deliver stable and resilient services worthy of customers loyalty. Under a multi-year managed

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An industry bellwether points to service provider growth

Amdocs, a provider of software and services to communications service providers (CSPs), is showing positive financial results. As it’s a potential bellwether for good things to come in the telco

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Improving customer service has many different facets

Communications service providers (CSPs) can unlock growth opportunities by addressing gaps in delivery, and ensuring levels of customer service don’t decline after the initial sale and set-up phase, according to

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Amdocs collaborates with Microsoft on private 5G, edge computing

Amdocs, a provider of software and services to communications and media companies, has revealed new use cases developed with Microsoft in its Americas 5G Experience Lab in Dallas, Texas. This

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