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Calix launches mesh-enabled smart home system to boost CSP sales
Calix, Inc. has launched the Calix GigaSpire powered by EXOS, the Experience Operating System. Subscribers are spending more than $2 billion (€1.75 billion) each year with consumer electronics retailers in a quest
Read moreSoftware-defined perimeter solution from Cyxtera secures access to AWS for Zero Trust and faster DevOps
Cyxtera Technologies, a secure infrastructure company, has achieved Amazon Web Services (AWS) Security Competency status for its AppGate SDP solution and expertise in Infrastructure Security.
Read moreThe Three Pillars: A new way for CSPs to engage effectively with Artificial Intelligence
Having acknowledged the existing threats to Communication Service Providers (CSPs), there has never been a more critical time to treat customers as individuals through the power of Artificial Intelligence (AI).
Read moreNew partnership between IX Reach and TeleData brings cloud connectivity options to Manchester data centre
IX Reach, a global provider of carrier services and connectivity solutions, is partnering with TeleData, data centre, server hosting and workplace recovery providers.
Read moreCharting the course for tech success
“The Digital Skills Gap” is a phrase that has been banded around for some time now. Whether it’s a news headline, or an agenda item in leadership meetings, we are
Read moreDo you really know your customer?
FAANG. Yes, FAANG. Why start here? Because Facebook, Amazon, Apple, Netflix and Google have helped to re-define how many, many industries do business. Incumbent TMT (Telecoms, Media and Technology) companies
Read moreFrom transmission to attrition? How telcos and OTTs are disrupting the traditional broadcast industry
A new eBook from CCgroup’s MediaTech team outlines the role of telecom network operators and over-the-top service providers (OTTs) in the broadcast industry, and the vendor opportunity.
Read moreHow 5G redefines the game for communication service providers
At the TMF Digital Transformation World 2018 event, during Wipro’s demonstration of 5G catalyst related to planning and optimisation, the discussion veered towards the topic of how service providers could
Read moreEmotional connections are the building blocks of customer loyalty
Brand loyalty is achieved through emotion and trust, says Frederic Durand, the chief executive and founder of Diabolocom.
Read moreWhy the customer experience should be top priority for retailers
How can retailers take some of the strain out of customer services at time of peak demand? Stephen Ball, senior vice president Europe & Africa at Aspect Software,
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