Amazon
To build a telco-specific LLM, look to the public cloud
Most telecom executives are well aware of the competitive edge artificial intelligence (AI) is bringing to businesses today. It’s supercharging networks, streamlining workflows, and crafting customer experiences that truly stand
Read moreVodafone, Amazon’s Project Kuiper to extend connectivity in Africa, Europe
Vodafone and Project Kuiper, Amazon‘s low earth orbit satellite (LEO) communications initiative, have announced a collaboration. Through this collaboration Vodafone and Vodacom plan to use Project Kuiper’s network to extend
Read moreBringing corporate data out of the cloud
could create a telco windfall
There have been suggestions since the end of the pandemic that companies are taking data workloads out of the cloud and looking for edge and on-premise solutions to cut their
Read moreImproving customer service has many different facets
Communications service providers (CSPs) can unlock growth opportunities by addressing gaps in delivery, and ensuring levels of customer service don’t decline after the initial sale and set-up phase, according to
Read moreAmazon steps up its efforts in telecoms and IoT
In a series of recent announcements, it’s clear that Amazon sees telecoms and the Internet of Things (IoT) as its next big money spinners. Business technology journalist, Antony Savvas says
Read moreLumen, Talkdesk partner to expand cloud-based solutions for contact centres
Denver, United States – Today’s businesses are exploring new ways for remote and hybrid employees to deliver outstanding customer experiences. They also want solutions that are flexible, scalable, secure, and cost
Read moreThe good, the bad and the very ugly
There have been a variety of interesting telco developments in the last week. Business technology journalist, Antony Savvas looks closer.
Read moreWill CSPs turn the page on a story that never ends?
Digital transformation is the never-ending story of telecoms but the arrival of 5G provides communication service providers (CSPs) with a lever to ease their way into the digital economy. George
Read moreTelco partners and end customers still struggling with bills
Over 20 years ago the Communications Management Association (CMA), which represented UK telecoms managers and others who bought voice and data services from telcos and ISPs, set out on a
Read moreIoT gets ready for the big time
Key players have laid out the impending developments that will make the Internet of Things (IoT) the key area for CSPs (communications service providers) going forward. Business technology journalist, Antony
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