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Fraud prevention

How AI can help in the fight against fraud 12 April, 2018

How AI can help in the fight against fraud

Telecoms fraud is an expensive business, writes Katia Gonzalez, the head of fraud operations at BICS. According to the most recent Global Fraud Loss Survey by the Communications Fraud Control Association, fraud cost the industry a huge US$29.2 billion last year alone. This figure was down by more than 23% on 2015’s total, which is certainly encouraging, but the potential remains for the various types and methods of telecoms fraud to do some substantial financial and reputational damage.

(more…)

GDPR preparation – have you reviewed your data integration for revenue assurance and fraud management? 27 March, 2018

GDPR preparation – have you reviewed your data integration for revenue assurance and fraud management?

With just weeks before the General Data Protection Regulation (GDPR) is imposed, time is running out for communications service providers (CSPs) to ensure all their mechanisms are in place to be compliant. While previous regulations were more focused on protecting personal data and how information is stored, this new regulation takes it a step further and focuses on how personal data is actually processed. With today’s complex IT environments and cloud deployments, this is no simple task. Getting everything in place for the May deadline has become a real challenge for many CSPs, especially when it comes to ensuring their revenue assurance and fraud management solutions are compliant, writes Carlos Marques, the director of product marketing at WeDo Technologies.

(more…)

Will CSPs start paying the bills? 27 February, 2018

Will CSPs start paying the bills?

As the PSD2 (Revised Payment Service Directive) takes effect in the EU, banks that previously had a monopoly on consumer account details will now be obligated to safely disclose that information to third-party providers, writes Roman Taranov, the chief executive of RGK Mobile.

(more…)

Signalling network presents next area of operator weakness as grey routes get locked down 13 February, 2018

Signalling network presents next area of operator weakness as grey routes get locked down

Recent research from Mobilesquared reveals that operators’ failure to secure SS7 networks is costing them messaging revenue today and could see them lose share of the two factor authentication market in future, writes George Malim.

(more…)

Oi strengthened by Real savings from e-billing SaaS, as Brazilian operator minimises revenue collection risks 03 November, 2017

Oi strengthened by Real savings from e-billing SaaS, as Brazilian operator minimises revenue collection risks

EXCLUSIVE REPORT – Brazil Case Study: It can be hard for telcos to collect what they’re owed at the best of times. And in recent years, says VanillaPlus’s editorial director, Jeremy Cowan, Brazil’s economic situation hasn’t been within shouting distance of the best of times. (more…)

OT-Morpho launches with CMBC the first payment card featuring MOTION CODE dynamic CVV2 in China 01 November, 2017

OT-Morpho launches with CMBC the first payment card featuring MOTION CODE dynamic CVV2 in China

OT-Morpho, a provider in digital security and identification technologies, announced that Chinese bank CMBC’s new Visa Signature credit card is the first one in China to feature MOTION CODE, a technology developed by OT-Morpho to provide a higher security for internet transactions, considerably reducing the risk of online fraud. (more…)

TPx Communications selects WeDo Technologies to manage fraud protection 31 October, 2017

TPx Communications selects WeDo Technologies to manage fraud protection

WeDo Technologies, a provider in revenue assurance and fraud management, is pleased to announce that TPx Communications, a US-based provider of unified communications, managed IT and network connectivity, has selected its RAID Fraud Management Solution (FMS) to protect its expanding network and its customers from fraud. (more…)

A week in Telco IT: Tough gig, but someone has to do it! 23 October, 2017

A week in Telco IT: Tough gig, but someone has to do it!

So there I was, discussing subscriber fraud last week in the steamy heat of Miami Beach with WeDo Technologies’ North America VP, Thomas Steagall, says Jeremy Cowan. Outside, it was still hot enough for Factor 35 and we were both trying to concentrate on profit margins. (more…)

Low ARPUs, fraud and client culture clashes are backdrop as TeleSign acquisition accelerates BICS transformation 05 October, 2017

Low ARPUs, fraud and client culture clashes are backdrop as TeleSign acquisition accelerates BICS transformation

Carriers and even carriers’ carriers need to stimulate growth and reduce their dependency on declining voice revenues. All of which comes as news to no-one, says Jeremy Cowan. But how they manage this transformation is critical and presents fascinating challenges. (more…)

Mobile banking is shifting gears with PSD2 10 August, 2017

Mobile banking is shifting gears with PSD2

Mobile devices are the backbone of digital transformation, enabling new innovations such as smart cities and connected cars but they are also the backbone of disruption in the digital banking world, writes Howard Berg, the senior vice president and managing director for Gemalto UK. (more…)

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