IoT is the game-changing next step for telcos – but is it a security risk?

As revenues continue to decline in telcos’ traditional core business – calls, data and roaming fees – it is understandable that the IoT is being hailed as a natural progression

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Stop telecom fraudsters in their tracks

(Sponsored News): Service providers continue to struggle with significant telecom fraud losses despite having implemented sophisticated revenue assurance processes and fraud management systems. While quantifying the exact financial impact of

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Telecoms is the easy target for fraudsters

Industries such as retail, payments and financial services have been the obvious targets for cybercriminals for many years, writes Jason Lane-Sellers, the president of the Communications and Fraud Control Association

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AI is already delivering savings in the fight against fraud

Every business today is facing a host of new threats in the communications world. Telecoms service providers are no different, and the growing challenge that is VoIP and toll fraud

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A Week in Telco IT: T-Mobile 2mn user security breach shows comms sector has learned little

T-Mobile was hacked this week and the resulting data breach is depressingly familiar. One security expert believes it points to a “systemic malaise” in the communications industry. Jeremy Cowan reports

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Cloud security threats are the greatest concern for security professionals, new research shows

San Mateo, CA-based security company AlienVault has published the results of new research on cybersecurity professionals key concerns, and the interaction of cybersecurity and politics. Jeremy Cowan reports.

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Are mobile transactions the backbone of a seamless customer experience?

The modern consumer is an ever-changing force that is taking control of the payments industry, writes Robert Murphy, the head of Customer Service & Logistics at Chip & PIN Solutions,

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Build, buy or hire a UC platform: what’s best for who, when and how

Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

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How AI can help in the fight against fraud

Telecoms fraud is an expensive business, writes Katia Gonzalez, the head of fraud operations at BICS. According to the most recent Global Fraud Loss Survey by the Communications Fraud Control

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GDPR preparation – have you reviewed your data integration for revenue assurance and fraud management?

With just weeks before the General Data Protection Regulation (GDPR) is imposed, time is running out for communications service providers (CSPs) to ensure all their mechanisms are in place to

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