• Log in
  • About Us
  • Privacy Policy
  • Contact us
Telecoms IT - VanillaPlus
  • Home
  • News
  • Verticals
    • 4G
    • 5G News
    • Big data analytics
    • Bill & Charge
    • CEM
    • Companies
    • Digital transformation
    • Fraud prevention
    • Managed services
    • Network optimisation
    • NFV Hub
    • OSS
    • People
    • Policy
    • Revenue assurance
    • Revenue management
    • Service assurance
    • Service Provisioning
    • Test & measurement
  • Digital Edition
  • Events
    • Events diary
    • Webinars
  • Videos
  • VP Featured
    • Webinars
    • Podcast
    • Editorial advisory board
    • Expert opinions
    • Hot List
    • Operator View
    • Press releases
    • Reports & whitepapers
    • Special reports
    • Talking Heads
    • Troubleticket
    • Digital Talking Heads
  • Directory
  • Tech Trends
  • Subscribe

You are here:

  • Home
  • Artificial Intelligence (AI)
  • AI will be used by CSPs as a superhuman shield against fraud

AI will be used by CSPs as a superhuman shield against fraud

29 January, 2019 at 11:19 AM

Posted by: George Malim

AI will be used by CSPs as a superhuman shield against fraud
Daniel Kurgan, BICS

There’s been a lot of hype around machine learning (ML), and artificial intelligence (AI) in recent years, and in 2019, we believe ML and AI will be used as tools to help fight telecoms fraud, writes Daniel Kurgan, the chief executive of BICS. It’s a damaging and persistent issue, which costs the international wholesale carrier industry US$17 billion annually. The automation and problem-solving which ML and AI can bring will help communications service providers (CSPs) stay ahead of fraudsters, delivering above and beyond what’s been humanly possible in the past.

The technology will be adopted by CSPs to identify more fraudulent attacks on their network, automating laborious manual processes, and analysing traffic in near-real time. AI-powered fraud-detection solutions have another superhuman quality: 24/7 working hours. Evenings and weekends are currently primetime for those committing telecoms fraud, as fewer employees are working and available to monitor networks.

Real-time – and all of the time -detection of problems will reduce the time it takes for CSPs to address and resolve problems, and therefore push down the value of each attack to criminals – and the financial loss to CSP. So, while we may well see the number of attacks rising in 2019, we predict – and very much hope – that the value of these attacks will fall.

Of course, any adoption of AI and ML in fraud-prevention solutions must be accompanied by human knowledge and expertise. We see a far greater number of fraud attacks targeting international, rather than domestic, network traffic. So, while CSPs might know their subscribers and their usual behaviour pattern when looking at domestic traffic, malicious activity will likely be more difficult to identify on international traffic – where it matters most. AI and ML has to learn from somewhere, so we think solutions of this type will only develop during 2019, when combined with human input and knowledge of the fraud threat landscape.

To support any investments made in ML and AI this year, the industry must remember: there’s strength in numbers. We need more parties to buck a trend, which until recently has involved most telecoms players staying relatively silent on the issue of fraud. Granted, few CSPs will be happy shouting from the rooftops about criminal activity – and financial losses – on their network. However, collaborating, sharing insights and resources, and contributing to dedicated initiatives to build knowledge and hasten detection, will ultimately reduce telecoms fraud.


category: Artificial Intelligence (AI), Deep Learning / Machine Learning, News

Tags: AI, Artificial Intelligence, BICS, Carriers, CSPs, Daniel Kurgan, fraud, fraud detection, Machine Learning, ML, real-time detection

Tech Trends Vanillaplus
 

Tech Trends - How will you harness the power of the evolving edge?

It’s easy to look at the latest figures and deduce that the cloud era is over, and the edge is now dominating technology decisions but, to arrive at that conclusion, you have to decide what and where the edge is. That is still open to debate…

READ NOW

Comments are closed.

  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Subscribe
Relax time
Read the new novel by J.J. Cowan on Africa’s conflict minerals trade and forced labour. 5* Reviews on Amazon.co.uk Paperback & Kindle

Check out on Amazon

X

Be the first to know!

  • The top telecom IT news stories of the minute
    in your inbox
  • Exclusive offers for entry into hundreds of
    events worldwide
  • Free access to a huge selection of the latest
    analyst reports and whitepapers
Subscribe now so you don't miss out
Don’t show me this again
Please check your email
x
Vanillaplus - The Global Voice of Telecoms IT
The Global Voice of Telecoms IT

VanillaPlus is the world-leading resource covering digital transformation for the communications industry. VanillaPlus brings you exclusive News, Expert Views, and Event Reviews. See Interviews from CEOs, CTOs, and COOs who are successfully transforming their business today.

Connect

Facebook Twitter YouTube LinkedIn

NEWS

  • Latest Telecoms IT news

DIGITAL EDITION

  • Latest Editions

OTHER

  • Newsletters [Archive]

KNOWLEDGE CENTRE

  • Webinars
  • Special Reports
  • Talking Heads
  • Editorial Advisory Board

COMPANY

  • About
  • Contact Us
  • Terms & Conditions
  • Privacy Policy

PARTNERS

  • IoT News

© 2014-2021 VanillaPlus - The global voice for telecoms IT. All rights reserved.