CEM
A Week in Telco IT: T-Mobile buys Layer3 TV to boost revenues from new video streaming services
Quality TV programming from Layer3 will soon be gracing the T-Mobile US network and boosting profitability. Well, that’s the plan. The wireless network and content provider has been searching for
Read moreWill 2018 be the same old scene for subscriber experience?
OpenSignal chief executive Brendan Gill describes the different worldwide trends in subscriber mobile experience that the company saw in 2017, and explains how they are likely to shape subscriber mobile
Read moreOfcom gives UK consumers the opportunity to dump their operator – by text
It may not be the classy thing to do but ending a relationship by text message is what UK regulator Ofcom has mandated customers will be able to do with
Read moreIt’s time for CSPs to escape the vendor relationship circle of despair
In this interview Niall Norton, the chief executive of Openet, tells George Malim, the managing editor of VanillaPlus that, as 5G and virtualisation begin to emerge, communications service providers (CSPs)
Read moreMVNOs need to rethink segmentation or admit defeat
As Brexit negotiations rumble on, one thing is certain: skilled workers from Europe are leaving Britain. For MVNOs that have based their business model on a migratory workforce or a
Read moreHow to build the next generation of telecoms sales leaders
As the consumer communications service provider (CSP) market reaches saturation point, industry executives are seeking new strategies to drive business growth, writes Russell Palmer, the director of Communications & Media
Read moreWe need to talk about chatbots
Digital transformation strategies open up plenty of opportunity for communications service providers (CSPs) to combine security in their offering. That’s the view of Andrew Foxcroft, Radware’s regional director for the
Read moreWill 5G be customer centric?
Autonomous cars, 4K video, connecting the unconnected, augmented, mixed or virtual reality, tactile internet, industry 4.0 … the list of services and experiences that 5G could enable grows every day,
Read moreDrahi named new Altice president and returns group to core geographic management as CEO Coombes resigns
Altice N.V. announces the reorganisation of its group management and governance in conjunction with the resignation of Michel Combes, Altice N.V. CEO, Altice N.V. director, Altice USA director and SFR
Read moreIf you’re in a rut, it’s time to optimise
Acquiring and retaining customers in today’s saturated telecoms market requires providers to make the best decisions quickly and across every individual credit lifecycle, writes Anat Hoida, the Telecommunications Practice lead
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