It’s all about context: A new service assurance for 5G

The introduction of 5G will create a more dynamic network environment, enabling an incredible assortment of new services and business models across new markets.

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Cylance global research finds 46% of organisations are concerned with threat posed by cybercriminals

Cylance® Inc., the company that revolutionised the antivirus industry with AI-powered prevention that blocks everyday malware along with today’s most advanced cyberthreats, has published “Top-of-mind Threats and Their Impact on

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CSPs feel management siloes can be avoided in hybrid networks, Frost / VanillaPlus survey finds: Part 1

Analysts Frost & Sullivan collaborated with VanillaPlus recently to ask our readers their thoughts on 10 key questions facing communication service providers (CSPs) involved in digital transformation of their business

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It’s time to be transparent about AI

In spite of high-profile arguments between tech giants about the impact of artificial intelligence (AI) on the safety and future of human civilisation, the conversation around AI in business and

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MapR Converged Data Platform now available in Oracle Cloud Marketplace for Oracle Cloud customers

MapR Technologies, Inc., the provider of one platform for all data, across every cloud, announced that the MapR Converged Data Platform is now available in the Oracle Cloud Marketplace bringing

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Telekom Serbia transforms customer experience with Avaya

Telekom Serbia, a provider of the communications company, has transformed its customer experience, increasing efficiency and improving quality of service, after working with Avaya on a four-year strategic plan to integrate different

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Future innovation brings together natural language, machine learning and artificial intelligence

Becky Byrne is the head of product management at Brite:Bill. Here she tells George Malim, the managing editor of VanillaPlus, how the company is engaging in natural language, machine learning

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Evolving for digital success key theme for network operators at Total Telecom Congress

Breaking down the silos within the carrier environment to develop new business models and strategies is going to be critical for organisations to evolve in the digital economy. This will

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AI, bots and contextual comms are the future of enterprise communications

As innovations continue to evolve at a rapid pace, ITSPs are under increasing pressure to establish differentiated services, writes Rob Pickering, the chief executive of IPCortex. One hot topic of

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Avaya unveils Happiness Index on Blockchain at GITEX technology week

Avaya has unveiled the Happiness Index on Blockchain at GITEX Technology Week: a solution that shows for the first time ever how disruptive technologies, including blockchain, artificial intelligence and advanced

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