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15 October, 2018
Following the statements from the NCSC regarding Russian state involvement in a number of cyber-attacks between 2015 and 2017, IP EXPO Europe concluded with a strong focus on cyber security and privacy. (more…)
15 October, 2018
In the second part of their article, Chris Gilmour, the technical practice lead, and Mark Holder, an account director, at Axians UK, outline a five-step approach to next generation network success.
15 October, 2018
Communication Service Providers (CSPs) are under pressure. Increased competition from Over-The-Top (OTT) providers as well as renewed regulatory scrutiny are affecting traditional income sources, says Andres Alvargonzalez, marketing director, Nuance Communications. (more…)
11 October, 2018
Now is not an easy time to be a communications service provider (CSP). On one side there’s pressure to expand infrastructure to deal with growing customer demands for data and on the other, an increasing level of competition and constant pressure to provide customers with new, innovative services, write Chris Gilmour, the technical practice lead, […]
11 October, 2018
Although only 40% of communications service provider (CSP) customers look at their bills regularly this still presents millions of customers for most providers and this channel of communication is not being maximised, writes George Malim. Billing communications remain a neglected channel according to a recent survey of 40 CSPs across EMEA, North America and Asia conducted by Omnisperience on behalf of BriteBill.
09 October, 2018
Telefónica’s Data Unit, Luca has unveiled its new Big Data solutions based on Artificial Intelligence (AI). Two years after the unit’s creation, its multi-sectoral offer of Big Data is evolving with the integration of new advanced analytic capabilities. (more…)
04 October, 2018
John Lenns, the vice president of product management at Oracle’s Communications Business Unit, tells George Malim that, as 5G arrives, communications service providers (CSPs) are preparing to bridge the potential revenue gap between traditional services and the new opportunities and use cases enabled by 5G and associated technologies. It’s not just about connectivity anymore.
01 October, 2018
Three Platinum members of Linux Foundation’s ONAP (Open Network Automation Platform), Vodafone, China Mobile and Huawei, are collaborating to demonstrate advanced ONAP orchestration capabilities for cross-operator multi-layer VPN services. (more…)
27 September, 2018
Staying in business is increasingly a challenge for companies, let alone expanding and attracting new customers. But in today’s competitive landscape, growth and diversification is a necessity. Wisdom tells us that companies that don’t grow eventually shrink. When companies stagnate they don’t improve, while the competition does. To stay on top of their game, companies have to innovate, understand and meet customers’ needs and deliver a superior customer experience. This is where predictive analytics can help, writes Jonathan Wax, the vice president for EMEA of NICE Nexidia.
26 September, 2018
A new report from Vodafone highlights that more than half of business providers in the UK (58%) believe it is essential to embrace Internet of Things (IoT) technology to be successful. (more…)
