WhatsApp

Rafael Laguna, CEO of Open-Xchange, takes a look at where email is today, arguing that to counter the inexorable rise of real-time messaging, mailbox ISPs should start thinking positively about

In the traditional supply-demand sense, communications service providers (CSPs) should be rubbing their hands together with glee. After all, they sell access to what’s now considered by most a basic

In recent years, SMS traffic has lost significant traction to WhatsApp and other messaging applications for personal messaging. This shift in the personal messaging preferences of mobile phone users has

Did you ever call your bank to discuss an issue with your account, and end up having to sit through lots of hold music, before repeating your issue to a

The global telecoms industry is going through a state of flux. New technologies are disrupting the traditional players, and new competition is emerging. To a large extent, says Sanjay Krishnaa, SVP Communications

Shifts and fluctuations occur in every sector, with political, economic, and social factors all guiding peaks and troughs, positive and negative. According to the CEO of BICS, Daniel Kurgan, the

Braidio, an online and mobile-enabled social learning platform for sales enablement and talent development, expanded its partnership with Ribbon Communications, or Ribbon, bringing initial customers and partners onto their platform.

New global research from CommScope underscores why Generation Z is the most technology intimate and connection dependent in history, with unique viewpoints and expectations for the devices, technologies and people

On Monday 7th August Rakuten, parent company of Viber, announced that second quarter revenues of the OTT player had increased by more than 90%. User numbers had grown by almost

Once upon a time communications were the preserve of state monopolies. Then came the first wave of liberalisation. The state monopolies were privatised and new entrants licensed to provide competitive