Mobilethink

Device intelligence providers Tweakker and Mobilethink report that last year they increased the number of mobile operators moving customer care to the cloud, and slashed human assisted queries by 30%.

A new era has begun for Mobilethink and Tweakker in Aarhus, Denmark following a management buyout from Spirent Communications. This was led by Pierre Hagendorf, previously general manager of the

Spirent Communications plc has announced that it has appointed Kim Fisker as chief technical officer Mobilethink and Tweakker , which form Spirent’s device intelligence business unit, effective 1st December, 2015.

Spirent Communications device intelligence business unit has announced that its long-standing device management contract with the Tele2 Group has been extended with Mobilethink to support new mobile virtual network operator (MVNO) operations

With 10-20% of mobile devices coming into a network being cloned or counterfeit mobiles, Mobilethink‘s automatic device detection and upsell solution is now must-have technology for African carriers to generate

Carriers and virtual carriers in most regions have experienced steady erosion in ARPU since 2010 according to analysts Strategy Analytics. Despite a collective $700 billion investment in infrastructure over the