5G – Living life in the fast lane of data delivery

As the 5G industry begins to move from the theory to practice, we take a closer look at some of the markets likely to be impacted.

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Mobile customer satisfaction measurement tool for network operators launched by SpatialBuzz

A new handset measurements capability has been launched by cloud-based customer experience analytics and service monitoring provider, SpatialBuzz.

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Best practice guidelines issued for mobile network operators ahead of GDPR in 2018

As mobile network operators (MNOs) are responsible for customer data at all times, data protection plays an essential part of procurement in enterprise messaging.

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Roaming bill shock: A subscriber never forgets

Roaming is over 30 years old and since before the start of the EU roaming regulations 10 years ago, a global issue was emerging with the pricing transparency of international

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How IoT and collaboration are transforming the mobile communications industry

Despite its name, Mobile World Congress is about so much more than mobile handsets. Now in its 31st year, MWC retains its title as the biggest event in the telecoms

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Smart Axiata selects 365squared to provide A2P SMS monetisation and control services

Smart Axiata Co., Ltd. (Smart), a mobile telecommunications operator in Cambodia, has partnered with 365squared, to remove the effects of spam for Smart’s subscribers and monetise its application-to-person (A2P) SMS

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Naka Mobile drives international roaming-free expansion into LATAM and APAC

Naka Mobile, a mobile telecommunication and technology company, has announced plans to expand its global footprint into LATAM and APAC on the back of major customer wins.

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OTT bypass fraud: Threat or opportunity?

In today’s connected world, the way we use technology to communicate is constantly evolving. The availability of fast mobile internet access, together with the increased adoption of smart phones, has

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Well-defined network metrics are fundamental to optimising capex beyond 4G

“Mobile network operators (MNOs) have made significant investments in recent years to launch 4G networks but capex is likely to remain high in the foreseeable future.”

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The future of data monetisation – maximising location data monetisation at the micro level

Across the board, mobile network operators (MNOs) are finding themselves under significant commercial pressure. Margins are being squeezed, ARPU is increasingly static across the markets, 

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