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14 November, 2017Research commissioned by Engage Hub, the data-driven customer engagement solutions company, questioning over 2,000 UK consumers, has found that nearly half (47%) of consumers believe mobile network operators (MNOs) could improve the customer experience by providing tailored offers to them. (more…)
04 October, 2017RAN Research, the wireless forecasting arm of Rethink Technology Research, has forecast that the rise of shared spectrum and protocols like LAA and MulteFire, will lead to a whole raft of new threats to existing cellular operators. (more…)
25 September, 2017Route Mobile Limited, a global communication service provider announced the acquisition of 365squared – a premier European headquartered SMS Monetisation Value Added Services brand. 365squared are industry experts of the Managed SMS firewall concept. (more…)
15 August, 2017Historically referred to as A2P, Application to Person or Application-2-Person, is the term used to refer to the automated communication occurring between a business and its customers. (more…)
01 June, 2017As the 5G industry begins to move from the theory to practice, we take a closer look at some of the markets likely to be impacted. (more…)
09 May, 2017A new handset measurements capability has been launched by cloud-based customer experience analytics and service monitoring provider, SpatialBuzz. (more…)
19 April, 2017As mobile network operators (MNOs) are responsible for customer data at all times, data protection plays an essential part of procurement in enterprise messaging. (more…)
01 March, 2017Roaming is over 30 years old and since before the start of the EU roaming regulations 10 years ago, a global issue was emerging with the pricing transparency of international roaming, known to many as ‘roaming bill shock‘. (more…)
26 February, 2017Despite its name, Mobile World Congress is about so much more than mobile handsets. Now in its 31st year, MWC retains its title as the biggest event in the telecoms calendar, yet it has undergone an astounding transformation from mobile tradeshow to technology behemoth. (more…)
29 November, 2016Smart Axiata Co., Ltd. (Smart), a mobile telecommunications operator in Cambodia, has partnered with 365squared, to remove the effects of spam for Smart’s subscribers and monetise its application-to-person (A2P) SMS traffic through the 365secure service. (more…)
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