experience

Basking Ridge, United States – With the fall football season underway, and thousands of fans packing into stadiums across the country, finding ways to improve safety, elevate the guest experience,

LogiSense, a global provider of usage rating and subscription billing solutions, announced that Aureon, a business support service provider, will streamline its billing systems into LogiSense’s EngageIP monetisation platform.

Huawei and Bouygues Telecom announced a joint innovation program to experiment 5G in France. Bouygues Telecom is part of the first operators worldwide to experiment 5G 3GPP in field with

Canonical, the company behind Ubuntu, announced that Skype is now available as a snap, the universal Linux app packaging format. This release means that Skype can deliver its communication service to a wider

Avaya announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centres to improve the customer experience. Avaya Ava™, a new AI architecture including natural language processing, machine learning

Although churn is a global issue in the telecoms industry, a detailed look at the problem in a single market is instructive in putting it into context.

A new report from Juniper Research on Virtual Reality (VR) forecasts that wireless VR headsets (smartphone-based and standalone) data consumption will grow by over 650% over the next 4 years,

ZTE Corporation, an international provider of telecoms, enterprise and consumer technology solutions for the mobile internet, is strengthening its collaboration with Ncell Axiata in network virtualisation.

VanillaPlus: What was your first job? Tiago Rodrigues: My first ever job was as a swimming instructor teaching young children how to swim. But my first full- time job was at

Telefónica, using Huawei’s SmartCare® SOC solution, has announced the deployment of three dedicated Service Operations Centres (SOCs) in Argentina, Chile and Germany for the intelligent management of its network.