Customer Experience

Astellia, a provider of network and subscriber intelligence for mobile operators, has signed a 3-year contract with Telefonica Spain for the implementation of its industry providing in Nova RAN 3G and

Businesses are looking for smarter and more flexible networks to support their digital transformation initiatives, stimulated by the trend for cloud, mobile, big data and the internet of things (IoT).

UK mobile virtual network operator (MVNO) Gamma has launched a national roaming service called Gamma MultiNet®. MultiNet allows the user access to multiple U.K. network operators and is the primary

Allot Communications Ltd. a provider of security and monetisation solutions that enable service providers to protect and personalise the digital experience, has partnered with Amdocs, customer experience software solutions and services

To say that the ‘business landscape of telecom service providers (TSPs) is undergoing a change’ is an understatement. The industry is undergoing radical changes that have the potential to

DragonWave Inc. a global supplier of packet microwave radio systems, reports that Sprint has selected its microwave backhaul equipment for network deployment as part of the company’s densification and optimisation

The telecommunications industry has hundreds, if not thousands of terms and abbreviations that are used on a daily basis. In the second part of our A-Z, we drill down to

The telecommunications industry has hundreds, if not thousands of terms and abbreviations that are used on a daily basis. And as the industry evolves, that number is set to grow.

Regulatory and prudential authorities, both in France and Europe, have given formal approval for the acquisition by Orange of 65% of the capital of Groupama Banque, which will be renamed

Unified Communication & Collaboration (UC&C) provision is becoming more pervasive, with smart devices supporting clientless unified communications applications, a greater density of commodity video and a reliance on cloud services.