Going large for more of the same could lead to a bloated, lethargic telecoms industry

Several times in the last month I’ve heard industry insiders emphasise the need for telecoms-related companies to gain scale. The comments come both from the vendor side and from the

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Real-time customer service in the age of big data

We depend on telecoms or communications service providers (CSP) in our day-to-day lives not only to keep in contact with one another but also to keep our businesses going. Connectivity

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Why a managed service solution is key to superior quality of service

It’s not an easy time for today’s CSPs. The dynamic new data-centric mobile experience presents a steep learning curve both in terms of monetising the explosion of digital transactions and

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CSPs turn to artificial intelligence apps to enable them to do more with less

Network optimisation is now more important than ever before but applying artificial intelligence to the challenge offers network operators and users the opportunity to perform fast analysis to achieve optimal

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Network optimisation helps CSPs stave off the capacity crunch

Data growth and expected M2M traffic means that CSPs are doomed to run out of capacity eventually – unless they build more. However, there remains a lot to be achieved

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CSPs can reduce capital investment, optimise capacity utilisation and achieve huge expenditure savings with network analytics

Capex optimisation is a term that has featured in every major communication service provider’s (CSP) financial reports in recent years and while it may seem like a proactive buzzword to

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Network planning is three sheets to the wind

Nick Booth wonders what’s so bad about spreadsheets anyway?

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Cisco’s Intercloud illustrates how flexibility is key to co-innovation with cloud and virtual services partners

Cisco System’s Cisco Live! customer event 8-10 June in San Diego highlighted the extent to which network equipment providers (NEPs) like Cisco are radically shifting their businesses to better support

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Flexibility and agility are NFV’s key benefits, capex and opex savings are a byproduct

As CSPs grapple with virtualisation deployments, Amdocs’ Angela Logothetis and Justin Paul tell George Malim why next generation OSS is so critical in codifying and managing CSPs’ physical, virtual and

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