CSP
Getting to grips with the transformational potential of Generative AI
Communication service providers (CSPs) are used to innovation and the evolution of business models, but the speed of change during the past few years has been particularly significant. Balancing static
Read moreHow GenAI is democratising AI for CSPs
GenAI is the new groundbreaking technology. It’s exciting because unlike traditional AI whose models constantly need to be built from scratch per use case, GenAI has the potential to democratise
Read moreShould the telecoms industry wholly automate itself?
It has almost been seven years, since a top executive at Deutsche Telekom talked about how the telecoms industry needed to embrace “brutal automation” to innovate and succeed. His words
Read moreIntracom Telecom to unveil advanced E-Band radios at MWC Barcelona 2024
Intracom Telecom is set to reveal its latest E-Band radio products at the upcoming MWC Barcelona event taking place from February 26-29, 2024. At the company’s stand 7B44 in hall 7, the
Read moreHow telecommunications providers can best tackle DDoS attacks
The UK’s 2023 National Risk Register, published by the government in the summer, highlights the increasing cyberthreat posed to telecommunications providers who are a vital part of the communications critical
Read moreHow CSPs can combat fraud with AI and machine learning
As smartphone technology has advanced over time, the variety of telecoms fraud schemes targeting networks and customers has also expanded. In the early days, telecoms fraud involved threat actors exploiting
Read moreHow AI-driven modernisation is poised to unlock the value of mass migration
Communications service providers (CSPs) find themselves in the midst of their transformational journeys towards cloud-native operations, taking varying approaches and moving at varying paces. While it’s crystal clear this move
Read moreImproving customer service has many different facets
Communications service providers (CSPs) can unlock growth opportunities by addressing gaps in delivery, and ensuring levels of customer service don’t decline after the initial sale and set-up phase, according to
Read moreIdentity forms the foundation for CSPs’ new role in the digital economy and beyond
Peter Ford is the executive vice president and head of the Information Solutions business at iconectiv. Charged with leading the platform portfolio for the company’s trusted communications, network and operations,
Read moreCSPs rise to the challenge of change
Our expectations of communications service providers (CSPs) are unrecognisable in comparison to what they were a few years ago. Before, all we wanted was reliable connectivity; but now, we are
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