Enhancing customer experience in telecoms: A path to successful enterprise transformation?

Refining the process for customer experience has long been a source of operational challenge for the telecommunications industry, says Sanyog Chaudhry of Wipro Ltd.

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XCellAir launches Home Wi-Fi Advisor for ISPs to assess consumer Wi-Fi needs

XCellAir™, a company specialising in Wi-Fi Quality of Experience (QoE), has released a free tool called the Whole Home Wi-Fi Advisor.

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Early Warning and NuData Security agree to deliver improved digital ID confidence for faster payments

Early Warning, a provider in real-time payments, authentication and risk mitigation and NuData Security, an award winning behavioural analytics company, has announced a strategic alliance.

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virtualDCS receives ‘VMware Disaster Recovery as a service powered’ status

A Disaster Recovery plan enables organisations to have peace of mind that potential downtime and loss of data resulting from a natural disaster or equipment failure can be minimised.

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Overcoming OSS barriers for future digital networks

The future digital networks will be associated with high-volume, high-speed data transfers, on-demand services based on customer preference and dynamic orchestration of the resources.

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The new data-plumbing that gets telcos going in double-quick time: Part 1

Telecommunications companies now have to squeeze the maximum value from all of their data faster and more accurately than ever.

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LSO reference architecture will turn the vision of agile, dynamic and assured services into standards-based reality – Part 1

Lifecycle Service Orchestration: Reference Architecture and Framework (MEF 55). This 57-page document from the MEF is the essential, foundational specification for agile end-to-end

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Small Cell Forum appoints AT&T’s David Orloff as new chair to lay practical foundations for 5G

Small Cell Forum has announced the appointment of David Orloff as its new chair, replacing outgoing chair Alan Law.

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Delivering a personalised digital experience

In our last blog we looked at the impact a virtualised network will have on CSP’s and how this is an important part of the transformation process towards becoming a

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Verizon begins 40G fibre broadband trial of ADTRAN’s SDN-Optimised NG-PON2 solution

ADTRAN®, Inc. a provider of next-generation open networking solutions, reports that Verizon has selected its SDN-optimised NG-PON2 solution for upcoming lab trials. The goal is to create a cost-effective Fiber-to-the-Home solution

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