Digital experience for a smarter world

When we think ‘digital’ the words binary, accurate, precise and fast often come to mind. The digital world promises all of this. In the internet and computer world, where the

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What does automation mean to service providers and what can it achieve?

That telecommunications networks are facing unprecedented demand is no surprise. The unending demand for access to data whenever and wherever people wish to consume it shows no sign of abating.

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Business driven optimisation – the new goal for service providers

In the first blog in this series, Dr Jay Perrett, CTO of Aria Networks addressed some of the challenges facing service providers and why business driven optimisation is the key

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Billentis market report 2016 E-Invoicing/E-Billing: Digitisation & Automation

E-Invoicing is a rapidly expanding technology. Whereas Latin American and many European countries are already considerably advanced in this field, a vast majority of organisations have not yet decided upon

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Unifi Communications selects Telarix for unified call routing platform

Unifi Communications, a US-based international telecoms carrier, announced has selected Telarix’s iXLink and iXTools SaaS platform to significantly automate Unifi’s existing business operations and to provide the implementation of a

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4 things to consider for successful CEM

The benefits of Customer Experience Management (CEM) are clear to see, but how can operators actually manage the customer experience on a day-to-day basis? And what tools can they use

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