Artificial Intelligence
Embracing digital without compromise
Digital transformation projects are primarily focused on improving the customer experience and delivering innovative new products, services and experiences. But how can organisations embrace innovation, even disruptive technologies, without compromising
Read moreConsumer distrust harms UK technological innovation
80% per cent of UK adults have major concerns over the safety of artificial intelligence (AI), finds SQS survey.
Read morePrepare for AI with predictive maintenance
Jennifer Roubaud, the UK and Ireland country manager for Dataiku, explains how to pave the way for artificial intelligence (AI) and self-maintenance by first optimising your operations with predictive maintenance.
Read moreCylance AI-driven CylancePROTECT engine integrates into VirusTotal
Cylance Inc., the company that revolutionided the antivirus industry with AI-powered prevention that blocks everyday malware along with most advanced cyber threats, announced the integration into VirusTotal of its artificial
Read moreThe impact of artificial intelligence on the call centre
Thanks to hype, Hollywood and media coverage, much of what we perceive to be artificial intelligence (AI) is often wildly inaccurate, says Morgan Jones of Televerde.
Read moreFive things marketers need to know about chatbots
Conversations around artificial intelligence (AI) and Virtual Reality are becoming increasingly common within the marketing arena. It’s unsurprising as these technologies are on track to fundamentally change customer service by
Read moreAlmost half of users expect mobile devices to be their main form of identification by 2025
Close to half of consumers (48%) expect a mobile device to become their main form of identification by 2025 thanks to new technologies such as biometrics, with a single means
Read moreAmdocs introduces aia digital intelligence platform
Amdocs has launched aia, pronounced “i-yer”, a telecoms industry-specific digital intelligence platform that implements business logic to automate and modernise a service provider’s business. The platform combines Amdocs’ domain expertise
Read moreNEC launches consultancy enabling CSPs to plan and implement strategies based on network data traffic analytics
NEC Corporation has launched a consulting service, called the TMS Professional Service, which enables communications service providers (CSPs) to plan and implement strategies based on the analytics of their network data traffic.
Read moreAdaptiveMobile detects and blocks advanced stateful SS7 attacks in high-volume Tier-1 network
AdaptiveMobile, a provider of mobile network security, has demonstrated protection against a range of “sophisticated, stateful attacks” on SS7 networks with one of the largest networks in ther Asia-Pacific region (APAC).
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