Embracing digital without compromise

Digital transformation projects are primarily focused on improving the customer experience and delivering innovative new products, services and experiences. But how can organisations embrace innovation, even disruptive technologies, without compromising

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Consumer distrust harms UK technological innovation

80% per cent of UK adults have major concerns over the safety of artificial intelligence (AI), finds SQS survey.

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Prepare for AI with predictive maintenance

Jennifer Roubaud, the UK and Ireland country manager for Dataiku, explains how to pave the way for artificial intelligence (AI) and self-maintenance by first optimising your operations with predictive maintenance.

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Cylance AI-driven CylancePROTECT engine integrates into VirusTotal

Cylance Inc., the company that revolutionided the antivirus industry with AI-powered prevention that blocks everyday malware along with most advanced cyber threats, announced the integration into VirusTotal of its artificial

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The impact of artificial intelligence on the call centre

Thanks to hype, Hollywood and media coverage, much of what we perceive to be artificial intelligence (AI) is often wildly inaccurate, says Morgan Jones of Televerde.

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Five things marketers need to know about chatbots

Conversations around artificial intelligence (AI) and Virtual Reality are becoming increasingly common within the marketing arena. It’s unsurprising as these technologies are on track to fundamentally change customer service by

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Almost half of users expect mobile devices to be their main form of identification by 2025

Close to half of consumers (48%) expect a mobile device to become their main form of identification by 2025 thanks to new technologies such as biometrics, with a single means

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Amdocs introduces aia digital intelligence platform

Amdocs has launched aia, pronounced “i-yer”, a telecoms industry-specific digital intelligence platform that implements business logic to automate and modernise a service provider’s business. The platform combines Amdocs’ domain expertise

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NEC launches consultancy enabling CSPs to plan and implement strategies based on network data traffic analytics

NEC Corporation has launched a consulting service, called the TMS Professional Service, which enables communications service providers (CSPs) to plan and implement strategies based on the analytics of their network data traffic.

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AdaptiveMobile detects and blocks advanced stateful SS7 attacks in high-volume Tier-1 network

AdaptiveMobile, a provider of mobile network security, has demonstrated protection against a range of “sophisticated, stateful attacks” on SS7 networks with one of the largest networks in ther Asia-Pacific region (APAC).

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