Reports & whitepapers

Without a wholesale billing system to consolidate its existing wholesale rating and billing solutions, TalkTalk Business suffered from inefficiencies and inconsistencies. Here, VanillaPlus explores its deployment of a revenue and

The third of our VanillaPlus Insights starts here with 40 pages examining how CSPs’ ability to bill and charge is enabling them to take up positions at the heart of

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The second of our VanillaPlus Insights starts here with 40 pages exploring how policy is integrating with systems across the back office to help CSPs safeguard and stimulate profits and

European Survey: Understanding the needs of large enterprises in Europe

Customer Experience-centric Network Planning & Optimization

Outsourcing Operations Systems and Processes

7 Steps To Success in the Enterprise Market 

4 Key Elements of Customer Experience Management for Telecom Operators 

The first of our VanillaPlus Insights begins with 42-pages exploring the benefits, challenges, business models and technologies associated with maximising the big data analytics opportunity for CSPs.