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20 February, 2019
The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing director for communications and media at Accenture. With seemingly limitless choice at their fingertips, customers want more and if you don’t give it to them, they’ll move on to someone that will.
05 February, 2019
Singapore-based Epsilon, a privately-owned global communications Service Provider, has appointed Colin Whitbread as its managing director, Service and Operations. (more…)
04 February, 2019
With standards approved, and with handsets and localised networks due to be deployed in the first half of 2019, 5G networks will soon be appearing all around the world, writes Michal Medrala, the head of OSS product management at Comarch.
25 January, 2019
As carriers worldwide continue the race to 5G, Matrixx Software recently connected with more than 4,000 mobile users across the United States and the United Kingdom to find out just how much value they place on the next-generation network.
21 December, 2018
From connected cars and wearable devices to smart homes and cities, the Internet of Things (IoT) is transforming the world around us, especially in telecommunications. This fourth industrial revolution — also driven by Artificial Intelligence (AI), robotics, 3D printing, and other emerging technologies — will (more…)
18 December, 2018
In advance of CES 2019, Synamedia, the independent video software provider, announced Synamedia Credentials Sharing Insight to help streaming service providers combat the rapid rise in account sharing between friends and families and turn it into a new revenue-generating opportunity. (more…)
12 December, 2018
After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart procurement expert at Ivalua.
11 December, 2018
Brands are continuously looking for ways to interact and engage with their customers, writes Nick Lane, the chief insight analyst of Mobilesquared, particularly in an age when consumers have less time to make informed decisions and are increasingly more sceptical around a company’s advertising.
10 December, 2018
Ericsson has been selected by Swisscom, the largest telecommunications service provider in Switzerland, to enhance the consumer experience for its subscribers through deployment and integration of the Ericsson Expert Analytics solution into its existing big data ecosystem. (more…)
03 December, 2018
Initially deployed over ten years ago, carrier IP Multimedia Subsystem (IMS) infrastructure will see new life with Voice over 5G (Vo5G). Just as LTE relies upon IMS for support of Voice over LTE (VoLTE), so will Vo5G rely upon this equipment for next generation communications, (more…)
