OTT
‘Customer Journey Management’ may save operators $10.5bn in churning revenues by 2026
With a rocky road ahead for their core offerings, triple play operators are having to weaponise customer care in order to keep a hold on their revenues. Traditional OSS/BSS offerings
Read moreOTT TV and video subscriptions to reach 2 billion globally by 2025
A new report by Juniper Research has found that there will be nearly 2 billion active subscriptions to on-demand video services in 2025. This is a 65% increase over the end of
Read moreHow a ‘family first’ personal cloud strategy will benefit savvy operators
Now, more than ever, it’s important to remain connected. Especially in this “new world” characterised by a global pandemic, lockdown, and the missing of loved ones we need that contact
Read moreGlobal communications platform as a service market value to reach $25bn by 2025
A new study from Juniper Research has found the total value of the CPaaS (Communications-Platform-as-a-Service) market will reach US$25 billion (€21 billion) in 2025; rising from $7 billion (€5 billion) this year.
Read moreRCS again? Yes, really, says Synchronoss CEO
A decade ago, operators made substantial investments in rich communications services (RCS) infrastructure but the promise never came to fruition and RCS became just another rusting hulk in the scrapyard
Read moreWhy the multi-vendor SD-WAN network needs to be performance-assured
Edge and WAN networks are morphing rapidly. They are becoming increasingly application-aware and offer dynamic route selection with higher application quality.
Read moreOne in three UK consumers to buy 5G smart phone, with high hopes of streaming
Research from Amdocs has revealed that 35% of UK consumers plan to buy a 5G smartphone in 2020.
Read moreOperator voice revenues to drop 45% by 2024 under a growing OTT challenge, say analysts
A new study from Juniper Research has found that mobile operator voice revenue will drop to $208 billion (€186 billion) by 2024 from $381 billion (€341 billion) in 2019, as users continue
Read moreNTT Group chooses BearingPoint at digital transformation tipping point
Japanese operator NTT is continuing to execute on its strategy to promote the business-to-business-to-x (B2B2X) model with its selection of Bearing Point//Beyond to provide its Infonova digital business platform to
Read moreVoLTE connections to near 5bn by 2024, as operators leverage smart speakers
A new study from Juniper Research found that the global number of VoLTE (Voice over LTE) users will approach 5 billion by 2024; rising from 2 billion in 2019.
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