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04 September, 2019
This is your last chance to share your successful Internet of Things (IoT) use cases and business experience with a worldwide audience and secure your place as a market leader in the increasingly competitive IoT sector. (more…)
15 August, 2019
Two specialists in roaming, revenue assurance, and fraud management are joining forces to strengthen their solutions and support for the telecommunications industry. Cupertino, California-based Mobileum Inc., a global provider of analytics-based roaming and risk management solutions, is to acquire WeDo Technologies. (more…)
19 July, 2019
BSS provider MDS Global has been acquired by Volaris Group, the operating group of Constellation Software, in a twelfth acquisition by the company in the Communications and Media vertical.
22 May, 2019
Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers. The theory’s sound but talk is cheap so it was refreshing for George Malim to speak to Telefónica executives José Ramón Gómez Utrilla and Irene Gómez at Digital Transformation World in Nice, France.
14 May, 2019
A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be the ideal ingredients for a group-wide data analytics function but that’s what Axiata has created with its Axiata Analytics business unit. George Malim reports from Digital Transformation World, in Nice, France.
09 May, 2019
As the lines between IT and telecoms services provision continue to blur, Mahesh Dalvi, the vice president of global IT solutions at managed services at CenturyLink, tells George Malim how service providers are moving way beyond connectivity to provide IT services and consulting that support customers’ digital transformations. Partnerships with specialists are a vital enabler of this.
15 March, 2019
As communications service providers (CSPs) gear up for 5G and look to support IoT businesses as a new business line of their own, field service engineers will be under more pressure than ever. However, artificial intelligence (AI) and machine learning are being applied to the discipline of field service management to optimise field service performance through a blend of intelligent routing, remote assistance and performance analysis. VanillaPlus managing editor George Malim talks to Paul Whitelam, the senior vice president of global marketing at ClickSoftware, to catch a glimpse of the field service management of the future.
25 February, 2019
Bernd Pruessing, a senior solutions consultant at FNT Software continues his article on what communications service providers (CSPs) should consider when selecting a resource management solution.
24 February, 2019
Is your organisation still using a fragmented set of tools or even manual processes to plan and manage network resources? Are you struggling to fulfill new products and services due to a lack of a holistic view of your assets and resources? If so, you’re not alone, writes Bernd Pruessing, a senior solutions consultant at FNT Software in the first part of a two part article.
22 February, 2019
As artificial intelligence (AI) continues its move to become a mainstream discussion point, relevant to all industries, George Malim interviews Ravi Palepu, the vice president and global head of telco solutions at Virtusa, to learn how the telecoms industry is harnessing AI for its own benefit.
