News

21 January, 2020

Cloud will catch up the promise of simplicity in 2020, says Virgin Media Business

Cloud is nothing new and it has been embraced by organisations of all types. However, managing cloud solutions has become complex to the extent that it is creating problems for organisations rather than delivering on the cloud promise of simplicity. Andrew Halliwell, the product director at Virgin Media Business, tells George Malim, the managing editor of VanillaPlus, that its recent research uncovered that enterprises typically use about 18 different cloud providers across infrastructure and software-as-a-service (SaaS) and this is creating a substantial management burden.

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18 November, 2019

Orange Business Services says enterprises are expanding globally from cloud to edge

As enterprise customers focus on multi-cloud and edge environments as the next step of their digital transformations, George Malim reports from Huawei’s Eco-Connect Europe 2019 event in Paris, France, where Orange Business Services executives detailed how the business consumption of network and IT is changing. With presence in more than 200 countries and revenues of […]

07 November, 2019

Huawei re-affirms European market commitment, says no Berlin Wall needed in digital world

Huawei has emphasised its commitment to the European market at its Innovation Day and eco-Connect Europe events held in Paris, France this week, writes George Malim. The company revealed research from Oxford Economics that totals its contribution to the European economy as €12.8bn per year, taking into account direct contributions through its 13,300 employees in the region, taxation and its €6.6bn spending in Europe plus the spending and taxation of those employed in its supply chain.

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04 September, 2019

Are you ready for the IoT Global Awards? Entries close in 7 days!

This is your last chance to share your successful Internet of Things (IoT) use cases and business experience with a worldwide audience and secure your place as a market leader in the increasingly competitive IoT sector.  (more…)

15 August, 2019

California-based Mobileum to acquire roaming, fraud and revenue management firm WeDo Technologies

Two specialists in roaming, revenue assurance, and fraud management are joining forces to strengthen their solutions and support for the telecommunications industry. Cupertino, California-based Mobileum Inc., a global provider of analytics-based roaming and risk management solutions, is to acquire WeDo Technologies. (more…)

19 July, 2019

Volaris acquires MDS Global to add to telecoms software portfolio

BSS provider MDS Global has been acquired by Volaris Group, the operating group of Constellation Software, in a twelfth acquisition by the company in the Communications and Media vertical.

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22 May, 2019

Telefónica’s AURA turns artificial intelligence into real, enhanced customer experiences

Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers. The theory’s sound but talk is cheap so it was refreshing for George Malim to speak to Telefónica executives José Ramón Gómez Utrilla and Irene Gómez at Digital Transformation World in Nice, France.

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14 May, 2019

Why would you outsource your brain, asks Axiata’s analytics chief?

A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be the ideal ingredients for a group-wide data analytics function but that’s what Axiata has created with its Axiata Analytics business unit. George Malim reports from Digital Transformation World, in Nice, France.

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09 May, 2019

CenturyLink’s Dalvi explains expanded Google Cloud partnership benefits for enterprises

As the lines between IT and telecoms services provision continue to blur, Mahesh Dalvi, the vice president of global IT solutions at managed services at CenturyLink, tells George Malim how service providers are moving way beyond connectivity to provide IT services and consulting that support customers’ digital transformations. Partnerships with specialists are a vital enabler of this.

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15 March, 2019

Application of AI enhances field service management for 5G, IoT and beyond

As communications service providers (CSPs) gear up for 5G and look to support IoT businesses as a new business line of their own, field service engineers will be under more pressure than ever. However, artificial intelligence (AI) and machine learning are being applied to the discipline of field service management to optimise field service performance through a blend of intelligent routing, remote assistance and performance analysis. VanillaPlus managing editor George Malim talks to Paul Whitelam, the senior vice president of global marketing at ClickSoftware, to catch a glimpse of the field service management of the future.

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