DigitalRoute expands its Americas sales team to leverage recent success in the region

DigitalRoute, the provider of Data Integration solutions globally, has announced the expansion of its Americas Sales team. In the wake of the company’s continuing growth, underlined by its recently published strong

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Has the Net Promoter Score outlived its usefulness?

Delivering good customer experience (CEX), at levels equal or higher to that of other industries, has long been a struggle for telecoms service providers. Operators understand how important it is

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CSPs and IoT – Big challenge, big opportunity

The Internet of Things (IoT) industry means millions of objects will use networks to communicate with apps and services. Each one will demand bandwidth, security and quality of service commitments

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Buckalew joins Openet to head APAC sales

Openet has appointed Jason Buckalew as its vice president of sales for the Asia-Pacific (APAC) region. Buckalew will strengthen Openet’s growing operations in APAC and help meet demand for its

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Openet launches Openet Accelerate unit for immediate virtualised services

Openet Accelerate, a dedicated business unit focused on delivering service capability using automated, virtualised and cloud based networks, has been initiated by Openet. Located in the company’s Dublin headquarters, the

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Harnessing big data for effective and cost-efficient CEM

Of all the technology changes in the past three years perhaps the most significant has been the revolution that is underway with data. So called “big data” has enabled progressive

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eir chooses Openet for policy and charging control for digital service passes

Ireland’s largest communications service provider (CSP), eir, has deployed Openet’s Policy Manager solution. The activation of Openet’s solution enables the CSP to offer advanced digital service functionality and bundled offers

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Shira Levine joins Openet’s Policy product team

Openet has announced the appointment of Shira Levine as product management director for policy. Regarded as a leading analyst on policy management Levine will oversee the development, direction and business

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Openet releases ‘free-to-use’ software to support players in the wholesale and enterprise ecosystem

Openet, a global provider of real-time business support systems (BSS) and customer engagement systems, has launched Digital Enterprise Solutions serving the wholesale market.

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Openet enables in-car WiFi for Orange Slovakia

Openet has enabled an innovative, new in-car Wi-Fi service for Orange Slovakia. The new solution extends the existing Openet and Orange Slovakia relationship enabling seamless connectivity via Wi-Fi to the

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