Etisalat selects prime integrator for its NFV infrastructure platform to advance its telecom cloud program

NEC Corporation and Netcracker Technology have been selected by Etisalat as the prime solution provider for its multivendor telecom cloud programme.

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Vodafone selects NEC/Netcracker HOM for telecoms domain orchestration

NEC Corporation and Netcracker Technology report that Vodafone Group has selected NEC/Netcracker’s Hybrid Operations Management (HOM) solution to support its transition into a telecommunications cloud provider.

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3 reasons why virtualisation is all about customer experience

The discussion surrounding network virtualisation has shifted recently from a focus on replacing boxes to one that pays far more attention to customer experience.

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3 Reasons virtualisation is all about customer experience

The discussion surrounding network virtualisation has shifted recently from a focus on replacing boxes to one that pays far more attention to customer experience. In the emerging 5G era, service

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Less than 50% of service providers’ customer transactions are conducted digitally, Netcracker study reveals

Netcracker Technology announced the findings of a 2017 study conducted in collaboration with ICT Intuition, which revealed that while service providers around the world are making progress with digital transformation,

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The customer and partner interactions: DSP transition Part 2

We saw how the industry making enough progress along the DSP path in Part 1 yesterday. The below Figure 1 shows that the greatest challenge to digital service delivery is the

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Taking stock of the Digital Service Provider roadmap: DSP transition Part 1

The technological and organisational transition from network operator to Digital Service Provider (DSP) is no laughing matter. It comes with a fairly long roadmap, complex integrations, and in some cases,

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5G expected to transform Malaysia’s comms landscape as five vendors partner on telco/enterprise platform

NEC Corporation of Malaysia Sdn. Bhd. and Netcracker Technology announced their collaboration with technology giants Red Hat, Juniper Networks and Dell EMC to offer an end-to-end multi-vendor 5G-ready virtualisation platform

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Putting the ‘intelligent’ in intelligent digital engagement

Even in 2017, it’s not always possible to describe typical digital interactions as “intelligent”. Certain online retailers have their act together, recommending products based on previous purchases and offering discounts

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Blue Stream extends revenue management engagement with Netcracker to optimise customer experience and deliver new services

Netcracker Technology announced that Blue Stream has extended its relationship with Netcracker in order to ensure its ability to deliver the best customer experience.

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