APIs are powering the acceleration in digital transformation

While organisations have publicly talked of the benefits of digital transformation for some time, the COVID-19 pandemic forced many to pull the trigger on those plans. The crisis accelerated the

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BICS board and Kurgan agree his departure, Gatta appointed new CEO and Burton to lead TeleSign

The board of directors of BICS (Belgacom International Carrier Services) and CEO, Daniel Kurgan have come to the mutual conclusion to end their collaboration. The board of directors has approved

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When the going gets tough, the tough get going to your nearest competitor

Telecoms operators are more vulnerable today than they have ever been, says Julien Rio, senior director of marketing, RingCentral. As the economic downturn starts to bite, subscribers will seek to pay

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Global IoT: Everyone’s talking about it. So why isn’t it happening?

“The MNOs have got a real problem when it comes to IoT. One problem is the race to zero on pricing for roaming.” As Jeremy Cowan says, the little bit of Yorkshire

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How smarter procurement can create opportunity in a rapidly changing telecoms market

After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart

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Boost to UK’s data capability as business backs ‘world-first’ AI talent scheme and data centre chair is named

Major businesses including Ocado, Amazon, Rolls Royce and McKinsey & Quantum Black are backing an industry and government collaboration to develop the next generation of artificial intelligence (AI) experts in the UK. The

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One missed call: How CSPs have been left behind in the innovation wars

In the traditional supply-demand sense, communications service providers (CSPs) should be rubbing their hands together with glee. After all, they sell access to what’s now considered by most a basic

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Bertolt Brecht and digital transformation

In my opening remarks at the Product Innovation Conference in Berlin, I talked about a famous Berliner, Bertolt Brecht. You might wonder what does the influential poet, playwright, and theatre

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Harnessing big data for effective and cost-efficient CEM

Of all the technology changes in the past three years perhaps the most significant has been the revolution that is underway with data. So called “big data” has enabled progressive

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Two-thirds of enterprises including telecoms say big data analytics is significantly boosting revenue

London, UK. September 1, 2015 – Two-thirds of senior data and IT decision-makers in leading enterprises around the world say big data and analytics have had a significant and measurable

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