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24 November, 2021Retail providers Amazon, Aldi and Tesco are trialling checkout-free stores in the UK, where customers can conveniently grab their shopping and leave the store without visiting a cashier. It’s clear that consumers today expect intuitive digital services as standard and supermarkets aren’t the only ones who should listen.
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09 November, 2021The pandemic has undoubtedly been a great accelerator for key trends across all industries. In fact, according to a McKinsey report, sectors that were at the top of the economic curve before the crisis, such as pharmaceuticals and semiconductors, have been pulling ahead whilst less profitable industries have continued downwards.
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03 June, 2021The pandemic has rapidly accelerated digital transformation across the globe. Businesses scrambled to improve their operational agility in order to adapt to the volatile and unpredictable climate. In fact, a recent survey of executives by McKinsey found companies have accelerated the digitisation of internal operations and customer and supply-chain interactions by three to four years, says Simon Michie, CTO at Pulsant.
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24 February, 2021While organisations have publicly talked of the benefits of digital transformation for some time, the COVID-19 pandemic forced many to pull the trigger on those plans. The crisis accelerated the adoption of digital technologies, says Eric Newcomer, CTO, WSO2, as organisations across almost every industry underwent huge changes to their operating models. (more…)
27 January, 2021The board of directors of BICS (Belgacom International Carrier Services) and CEO, Daniel Kurgan have come to the mutual conclusion to end their collaboration. The board of directors has approved the appointment of Matteo Gatta as new CEO of the company. (more…)
09 July, 2020Telecoms operators are more vulnerable today than they have ever been, says Julien Rio, senior director of marketing, RingCentral. As the economic downturn starts to bite, subscribers will seek to pay less and cancel or change contracts in a shopping environment of intense and easily accessible competition. (more…)
05 September, 2019“The MNOs have got a real problem when it comes to IoT. One problem is the race to zero on pricing for roaming.” As Jeremy Cowan says, the little bit of Yorkshire blood in me respects the directness of Eseye’s CEO. As they say, Nick Earle calls a spade a spade. (more…)
12 December, 2018After a decade of exponential growth in technology, rapidly shifting consumer expectations and extreme competition, you’d forgive some telecoms operators for feeling a bit breathless, writes Alex Saric, a smart procurement expert at Ivalua.
14 June, 2018Major businesses including Ocado, Amazon, Rolls Royce and McKinsey & Quantum Black are backing an industry and government collaboration to develop the next generation of artificial intelligence (AI) experts in the UK. The development is said by its backers to be a world-first. (more…)
03 April, 2018In the traditional supply-demand sense, communications service providers (CSPs) should be rubbing their hands together with glee. After all, they sell access to what’s now considered by most a basic human need. The reality, however, is pretty much the opposite. It’s make or break time, writes Marina Cheal, the chief marketing officer of Reevoo.
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