McKinsey
Choosing a digital transformation partner for success
According to a number of industry analysts (McKinsey, BCG, KPMG and Bain & Company), the risk of failure for digital transformation projects is somewhere between 70% and 95%. Partnering with
Read moreThe three As: a telco’s best investment
For a service provider (SP) to compete in an increasingly competitive market, it must invest in three categories. It’s well understood that analytics, AI and automation, the three As, will
Read moreThe three As: A telco’s investments are automation, analytics and AI
For a service provider (SP) to compete in an increasingly competitive market, it must invest in three categories. It’s well understood that analytics, AI and automation, the three As, will
Read moreMonetising the metaverse with billing fit for the future
According to Nick Clegg, Meta’s president of global affairs, the “metaverse is coming, one way or another.” Judging by the string of significant acquisitions made with the metaverse in mind
Read moreThe winners of this year’s fibre broadband race will share a culture of innovation
When the coronavirus pandemic hit a few years ago it fundamentally changed the way people will live and work for decades to come. One of these changes was that many
Read moreHow CSPs will drive customer experience (CX) excellence in 2022
Communication service providers have helped get the UK and many other countries through the pandemic. Their networks and services ensured children could continue learning during lockdowns and have kept people
Read moreAre Eco-SIMs an unnecessary step in telco sustainability?
In October 2021, telecom and global mobile network operator (MNO) Vodafone announced its new Eco-SIM made from recycled plastic. Any sustainability feat is positive for the telecommunications industry, which contributes
Read moreAdvancing telcos to the digital frontier
Retail providers Amazon, Aldi and Tesco are trialling checkout-free stores in the UK, where customers can conveniently grab their shopping and leave the store without visiting a cashier. It’s clear
Read moreChoose the appropriate operating model to achieve scalability through co-creation
The pandemic has undoubtedly been a great accelerator for key trends across all industries. In fact, according to a McKinsey report, sectors that were at the top of the economic
Read moreOvercoming the barriers to digital transformation
The pandemic has rapidly accelerated digital transformation across the globe. Businesses scrambled to improve their operational agility in order to adapt to the volatile and unpredictable climate. In fact, a
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