News
News
Are mobile operators the key to unlock financial inclusion
When applying for a loan, traditional banks will always check a customer’s credit history, writes Steve Polsky, the chief executive of Juvo. Whether or not the loan is approved relies
Read moreZTEsoft presents ZSmart uTalk for intelligent customer services
1st March 2018, Barcelona, Spain – ZTEsoft, a leading software provider, showcased at MWC 2018 its latest ZSmart uTalk, a next generation intelligent customer service solution based on cloud architecture and
Read moreWhy the customer journey is key for digital transformation
The road to digital transformation can be a daunting one, and it’s tempting for businesses to immediately jump on the bandwagon and adopt the hot technologies of the day in
Read moreOgury enables organisations with Active Insights into customer behaviour
With the launch today of Active Insights, Ogury has introduced what it describes as a complete app ecosystem intelligence system. For mobile operators – and any other type of app
Read moreHow data is going to revolutionise the telecoms industry
Until recently, a few major players have dominated the telecoms industry. Yet, their refusal to modernise has left them struggling with the new influx of data made available through ever
Read moreAgility remains elusive when it comes to helping CSPs remain competitive
Communications service providers (CSPs) are under constant pressure to compete in an increasingly crowded marketplace, writes Lakshmi Randall, the director of product marketing at Denodo.
Read moreHow the edge can help mobile operators monetise VR and AR
There’s bad news and good news, writes Shamik Mishra, the associate vice president of the innovation team at Aricent. By next year, according to industry insiders, the over-the-top (OTT) market
Read moreRedknee Solutions puts management upheaval behind it and changes name to Optiva as part of transformation plan
After a two and a half-year rollercoaster ride, during which it acquired Orga Systems then parted company with its founder and CEO, Canada-based Redknee Solutions Inc. (TSX: RKN) has changed
Read moreWhat’s the key to monetising 5G?
We may not yet know what will be the most lucrative 5G services, but it’s clear that to succeed with the next generation of mobile and become digital service providers
Read moreCan CSPs survive without radically changing their marketing, IT and HR models?
This time last year Gartner predicted that CMOs would be spending more than CIOs in 2017. Was the prediction right, asks Steve Collins, a partner at CVM people.
Read more