Ringover raises €20mn to improve sales performance, customer satisfaction

Software as a Service (SaaS) developer, Ringover, has announced the completion of a €20 million financing round, led by Orange Ventures and Bpifrance‘s Large Venture and accompanied by historical investor Expedition Growth Capital. This new round of funding will enable Ringover to step up its investment in research and development, particularly in the field of artificial intelligence (AI), and accelerate its international growth.

“Ringover raises €20mn to improve sales performance, customer satisfaction”
Read more

Ringover launches Empower AI platform for sales, customer service improvement

Ringover, a global provider of cloud communications and contact centre solutions, has launched Empower, a AI-powered conversation intelligence platform. The new solution leverages artificial intelligence (AI) to analyse conversations and provide data-driven insights that help sales teams sell more effectively and support teams to accelerate their customer experience.

“Ringover launches Empower AI platform for sales, customer service improvement”
Read more

Why cloud calling needs a touch of AI: Revenue intelligence platforms elevate sales teams’ success

According to Salesforce, simple tasks like data entry and paperwork once took up so many hours that sales teams only spent one third of their time actually making sales. But times are changing. By sprinkling a little artificial intelligence (AI) and automation into the mix, it’s possible to provide some relief. Here, Renaud Charvet, CEO of cloud phone system software provider Ringover, explains how revenue intelligence can elevate every business function.

“Why cloud calling needs a touch of AI: Revenue intelligence platforms elevate sales teams’ success”
Read more

Localz appoint ex-Verizon Connect MP as its new VP of sales EMEA

Localz, specialists in last mile customer engagement, location and messaging technology, have appointed Gary Rosier-Taylor as vice president of sales EMEA. Following on from a successful year of triple-digit-growth, Localz has appointed Rosier-Taylor to help with its aggressive expansion plans across Europe, Middle East & Arica (EMEA).

“Localz appoint ex-Verizon Connect MP as its new VP of sales EMEA”
Read more