Talking Heads

Communications Services Providers (CSPs) recognise the cloud presents them with an opportunity to jump out of the commoditised dumb pipe business. Doing so requires agility and a willingness to embrace

Christoffer Andersson is the recently announced managing vice president of Ericsson's Billing and Customer Care Solution Area, which was formerly the LHS Group, acquired in 2007. Here, Andersson, who describes

An unusual go-to-market strategy from the start, zero borrowings, and consistent profitability are enough by themselves to mark out NetCracker among telecom ISVs of the last two decades. But throw