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19 February, 2018
Communications service providers (CSPs) are increasingly engaging in digital transformation initiatives and companies across the business landscape transforming for the digital era. This means new services, new business models and new technological platforms. (more…)
22 November, 2017
For many it may seem too early to be turning attention to 5G deployment but, even though standards aren’t set, the transformation is so complex and multi-layered that now is the time to get started if you haven’t already done so. Here, Helmut Schober, who leads the 5G Services programme at Nokia, and Vikas Dhingra, a consultant at Bell Labs Consulting, now part of Nokia, explain the processes communications service providers (CSPs) should go through in order to define their transformation journeys to 5G.
11 October, 2017
Becky Byrne is the head of product management at Brite:Bill. Here she tells George Malim, the managing editor of VanillaPlus, how the company is engaging in natural language, machine learning and artificial intelligence innovation to extend the capabilities of Brite:Bill to more parts of the customer journey. (more…)
12 September, 2017
They say lightening never strikes the same place twice. Tell that to poor old Roy Cleveland Sullivan, who was struck by lightning several times during his 30-years career as a U.S. park ranger. Sullivan was extremely lucky to survive. Few do.
The moral of Sullivan’s story is simple: When you see a threat, take action. Don’t just hope it doesn’t happen again. It’s true for communication service providers as much as it is for park rangers.
21 March, 2017
As the Internet of Things (IoT) continues to mature organisations are looking for platforms that can provide them with the widest possible range of connectivity options and support services. Here, Jim Morrish, the chief research officer at Machina Research, interviews Nigel Chadwick, the chief executive of Stream Technologies to learn what companies want in the IoT and how they want to buy their services (more…)
03 March, 2017
Philippe Morin of EXFO tells VanillaPlus that the industry is entering the critical automation phase of virtualisation, where CSPs will need smarter service assurance with real-time insights from all three dimensions: network, service and subscriber. (more…)
18 November, 2016
The industry’s move towards virtualisation requires new automated approaches to active testing and service assurance. Here Marcus Friman, the chief product officer and co-founder of Netrounds, a specialist provider of automated active test and service assurance platforms with more than 270 customers, explains why the correlation between active and passive test data added to a DevOps style approach to testing processes can enable communications service providers (CSPs) to achieve true agility (more…)
24 February, 2016
Swamy Vasudevan is the chief technology officer of strategy and business development for software defined networks (SDN), network functions virtualisation (NFV) and cloud at Ericsson North America. Here he tells VanillaPlus that, as virtualisation technologies are deployed, a framework architecture that encompasses analytics and policy management in addition orchestration and management is required. Such an architecture is vital to enable communications service providers to unleash the benefits of virtualisation regardless of whether they take a holistic, hybrid or step-by-step approach to their transformation.
22 January, 2016
At this time every year VanillaPlus talks to key figures in the industry about what we can expect over the next 12 months. Tell us what you think on Twitter or below. (more…)
05 January, 2016
Gemini Waghmare is the founder and chief executive of UXP Systems. Here he tells George Malim that for communications service providers (CSPs) to survive and thrive in the digital services market, they need to position themselves as the broker of users’ digital identities. Doing so puts them at the heart of the digital services value chain and enables them to tap into indirect sources of revenue such as advertising and direct revenues from supplying data insights and added value to partners and customers. Their trusted relationships with customers, their physical infrastructure and their ability to handle complexity at great scale positions them well to achieve the transformation from CSPs to digital service providers (DSPs)
