News tagged: UC

09 October, 2018

How the cloud will unlock new opportunities for businesses with flexibility, agility and scalability

Flexibility, agility and scalability, this trio of aims is shared by the majority of businesses today, which either have an established global presence, or hold expansion ambitions. For any business to achieve all three, it needs to ensure that the IT and infrastructure are supporting and powering its growth and is equally flexible, agile and scalable, writes Divya Wakankar, the head of Communication Innovation and Next Generation Services Product Management at BICS.

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05 September, 2018

How to secure UCaaS in the post WannaCry world

Unified communications as a service (UCaaS), the cloud delivery model for enterprise communications, is known for providing flexibility and scalability for core business tasks, as well as for offering a more consistent user experience for remote and mobile workers, writes Jon Loftin, the head of unified communications at Powwownow.

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03 September, 2018

Ribbon Communications completes acquisition of Edgewater Networks

Ribbon Communications Inc. a global provider of secure and intelligent cloud communications, has announced that it has closed the acquisition of Edgewater Networks. (more…)

16 July, 2018

Who owns your communications?

Most organisations agree communications are a vital asset – after all, no business can be productive if workers can’t talk to one another, writes Paul Clarke, the UK manager for 3CX.

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05 July, 2018

Livingbridge investor targets cloud capabilities for communications service providers

With mergers and acquisitions (M&A) activity in the telecoms, media and technology (TMT) market at an all-time high, according to research from Thomson Reuters, Mo Aneese, who works in the investment team at private equity firm, Livingbridge, tells George Malim that telecoms-related investments are now really about enabling cloud services.

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14 May, 2018

Build, buy or hire a UC platform: what’s best for who, when and how

Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.

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01 May, 2018

The UC&C opportunity for mobile operators – Part 2

In the first part of this article we looked at how findings from recent research undertaken by PGi, a dedicated provider of collaboration solutions, in conjunction with Mobile World Live, revealed a 70% decline in users accessing meetings via desk phones, writes Frank Paterno, the vice president of global carriers at PGi. We outlined how the smartphone is now the go-to device for UC&C services, underlining the increaing mobility of workers. In this article, we look at the significance of the findings with regard mobile network operators and their projected influence on the use of UC&C services on smartphones.

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30 April, 2018

The UC&C opportunity for mobile operators – Part 1

Recent research undertaken by PGi, a provider of collaboration solutions, in conjunction with Mobile World Live, the media arm of the GSMA, revealed a 70% percent decline in users accessing meetings via desk phones in the past five years, writes Frank Paterno, the vice president of global carriers at PGi. The report, entitled, “The Future of UC&C on Mobile,” highlights that nearly half (44%) of mobile industry respondents rank the smartphone as their chosen device for unified communication and collaboration (UC&C) services in the next few years.

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20 April, 2018

Look ahead to the next wave of unified communications

The rate of innovation and development of IP-based networks has sky rocketed in the last few decades. Perhaps the most successful result of this in the business world has been the extensive adoption of unified communications (UC). Pulling together previously siloed technologies such as instant messaging (IM), voice-over-IP (VoIP) telephony, email, and webinars into one cohesive package, UC has supported the evolution from rigid, hierarchical working methods to agile, smarter working that is now becoming standard business practice, writes Jon Loftin, the head of Unified Communications at Powwownow.

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09 April, 2018

What to look for in a UCaaS provider

As the workplace continues to evolve we see new technologies and services entering the business environment, writes Dave Ricketts, the head of marketing at Six Degrees. The office of the future is being shaped by factors such as flexible working hours, shared information, cloud technology and working from pretty much anywhere. So how can organisations that depend on voice, messaging, presence and collaboration, better utilise tech and services to support employee productivity, irrespective of location and what device they use?

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