Why hybrid working won’t work without unified communications  

As a result of the pandemic, the way people are working and collaborating has changed. Companies are incorporating hybrid working so that employees have greater flexibility in how and where

Read more

Compliance has been put on the backburner for the past year, now it’s time to get back on track

As far as compliance is concerned, the next few months will be an interesting time for regulated industries. With an almost overnight shift to remote working in March 2020, many

Read more

Alpine Health Technologies selects VOSS for UC and collaboration ops and performance management

VOSS Solutions, a provider of unified communications (UC) and collaboration automation technology, reports that Alpine Health Technologies has selected VOSS-4-UC for its operational management. It has also chosen VOSS Assurance

Read more

Verizon pursues ‘sell with’ strategy to provide integrated connectivity to Microsoft Teams users

Telecoms operators are circling the enterprise services market as they seek out new sources of revenue. The aim isn’t necessarily to become IT providers themselves but to assemble attractive packages

Read more

Intelligent communications across borders – the future workplace

John Baldwin, the voice and unified communications director at Colt Technology Services explains how international businesses can increase productivity and employee satisfaction by tightly integrating key desktop applications and unified

Read more

It’s time to fix broken processes in the contact centre

Go back little more than a decade and most contact centres followed the traditional model of being office-based with headphone-wearing operators packed together like battery hens answering fixed line phone

Read more

How the cloud will unlock new opportunities for businesses with flexibility, agility and scalability

Flexibility, agility and scalability, this trio of aims is shared by the majority of businesses today, which either have an established global presence, or hold expansion ambitions. For any business

Read more

How to secure UCaaS in the post WannaCry world

Unified communications as a service (UCaaS), the cloud delivery model for enterprise communications, is known for providing flexibility and scalability for core business tasks, as well as for offering a

Read more

Ribbon Communications completes acquisition of Edgewater Networks

Ribbon Communications Inc. a global provider of secure and intelligent cloud communications, has announced that it has closed the acquisition of Edgewater Networks.

Read more

Who owns your communications?

Most organisations agree communications are a vital asset – after all, no business can be productive if workers can’t talk to one another, writes Paul Clarke, the UK manager for

Read more