UC
Why hybrid working won’t work without unified communications
As a result of the pandemic, the way people are working and collaborating has changed. Companies are incorporating hybrid working so that employees have greater flexibility in how and where
Read moreCompliance has been put on the backburner for the past year, now it’s time to get back on track
As far as compliance is concerned, the next few months will be an interesting time for regulated industries. With an almost overnight shift to remote working in March 2020, many
Read moreAlpine Health Technologies selects VOSS for UC and collaboration ops and performance management
VOSS Solutions, a provider of unified communications (UC) and collaboration automation technology, reports that Alpine Health Technologies has selected VOSS-4-UC for its operational management. It has also chosen VOSS Assurance
Read moreVerizon pursues ‘sell with’ strategy to provide integrated connectivity to Microsoft Teams users
Telecoms operators are circling the enterprise services market as they seek out new sources of revenue. The aim isn’t necessarily to become IT providers themselves but to assemble attractive packages
Read moreIntelligent communications across borders – the future workplace
John Baldwin, the voice and unified communications director at Colt Technology Services explains how international businesses can increase productivity and employee satisfaction by tightly integrating key desktop applications and unified
Read moreIt’s time to fix broken processes in the contact centre
Go back little more than a decade and most contact centres followed the traditional model of being office-based with headphone-wearing operators packed together like battery hens answering fixed line phone
Read moreHow the cloud will unlock new opportunities for businesses with flexibility, agility and scalability
Flexibility, agility and scalability, this trio of aims is shared by the majority of businesses today, which either have an established global presence, or hold expansion ambitions. For any business
Read moreHow to secure UCaaS in the post WannaCry world
Unified communications as a service (UCaaS), the cloud delivery model for enterprise communications, is known for providing flexibility and scalability for core business tasks, as well as for offering a
Read moreRibbon Communications completes acquisition of Edgewater Networks
Ribbon Communications Inc. a global provider of secure and intelligent cloud communications, has announced that it has closed the acquisition of Edgewater Networks.
Read moreWho owns your communications?
Most organisations agree communications are a vital asset – after all, no business can be productive if workers can’t talk to one another, writes Paul Clarke, the UK manager for
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