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14 May, 2018
Traditionally, service providers built their own telecoms platforms, whether developing in-house or via an external vendor, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.
01 May, 2018
In the first part of this article we looked at how findings from recent research undertaken by PGi, a dedicated provider of collaboration solutions, in conjunction with Mobile World Live, revealed a 70% decline in users accessing meetings via desk phones, writes Frank Paterno, the vice president of global carriers at PGi. We outlined how the smartphone is now the go-to device for UC&C services, underlining the increaing mobility of workers. In this article, we look at the significance of the findings with regard mobile network operators and their projected influence on the use of UC&C services on smartphones.
30 April, 2018
Recent research undertaken by PGi, a provider of collaboration solutions, in conjunction with Mobile World Live, the media arm of the GSMA, revealed a 70% percent decline in users accessing meetings via desk phones in the past five years, writes Frank Paterno, the vice president of global carriers at PGi. The report, entitled, “The Future of UC&C on Mobile,” highlights that nearly half (44%) of mobile industry respondents rank the smartphone as their chosen device for unified communication and collaboration (UC&C) services in the next few years.
20 April, 2018
The rate of innovation and development of IP-based networks has sky rocketed in the last few decades. Perhaps the most successful result of this in the business world has been the extensive adoption of unified communications (UC). Pulling together previously siloed technologies such as instant messaging (IM), voice-over-IP (VoIP) telephony, email, and webinars into one cohesive package, UC has supported the evolution from rigid, hierarchical working methods to agile, smarter working that is now becoming standard business practice, writes Jon Loftin, the head of Unified Communications at Powwownow.
09 April, 2018
As the workplace continues to evolve we see new technologies and services entering the business environment, writes Dave Ricketts, the head of marketing at Six Degrees. The office of the future is being shaped by factors such as flexible working hours, shared information, cloud technology and working from pretty much anywhere. So how can organisations that depend on voice, messaging, presence and collaboration, better utilise tech and services to support employee productivity, irrespective of location and what device they use?
05 March, 2018
VOSS Solutions, the multi-vendor unified communications (UC) management company, and BroadSource, a BroadSoft systems integration and software product development, announced a global partnership to develop a range of best-in-class automation solutions for Cisco’s BroadSoft platforms (BroadWorks and BroadCloud). (more…)
03 January, 2018
The term mobile first is gaining traction, as more organisations and their service providers put mobility at the heart of enterprise communications, rather than as an add on, writes Bertrand Pourcelot, the director general of Centile Telecom Applications.
12 October, 2017
VOSS Solutions announced that its flagship product, VOSS-4-UC can now enable users for Microsoft Teams to optimise an organisation’s Microsoft UC experience. (more…)
20 September, 2017
We’ve all experienced web pages that load slowly or time out. But what’s even more annoying is a laggy or choppy VoIP call or live video stream. After decades of improved network technologies, ever-increasing bandwidth and speeds, why are we still having problems, and what should network engineers do about it? Chris Bloom, a technology evangelist at Savvius provides some answers.
19 September, 2017
In the first blog in this two-part series by Frank Paterno, the vice president of Global Carriers at PGi, we looked at the key factors in driving the transition of network operators from an communications service provider (CSP) into a digital service provider (DSP) and how SaaS-based unified communications (UC) is a game changer.
(more…)
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