Tollring appoints Karen Winter as head of partnerships, growth to develop company’s expansion plans

Uxbridge, UK. 25 May 2023 – Tollring has appointed Karen Winter as head of partnerships and growth to develop and deliver the company’s ambitious expansion plans. Karen is expanding the

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Australia’s Access4 enhances SASBOSS platform with new call analytics

Uxbridge, United Kingdom. 07 April 2022 – Access4, a specialist in SaaS Unified Communication solutions for managed service providers (MSP), has strengthened its SASBOSS provisioning and management platform with the

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Tollring’s iCall suite analytics validated and live on the Webex App hub

Uxbridge, UK. 8th November 2021- Tollring’s iCall Suite call analytics solution has been validated and approved by Webex, and has now launched on the Webex App Hub. 

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Tollring appoints CMXO and prioritises customer experience in its strategy

Hilary Oliver has been appointed to the position of chief marketing and experience officer (CMXO) at Tollring. The appointment confirms Tollring’s commitment to prioritising customer experience globally across all products

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Tollring upgrades iCall suite to focus on customer experience, insights, sentiment analysis and live call management

Tollring has released an upgrade to its iCall Suite cloud call reporting solution, giving customer-facing teams the ability to improve their customer call journeys, to drive better decision-making and boost

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Tollring’s scam protect helps telcos defend against scam calls

Tollring launches Scam Protect, a cloud-based solution to help telecoms providers to reduce risk from scam calls, protect their network and customers, and meet regulatory obligations.

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Tollring launches cloud call analytics and recording solution with fraud detection

Tollring has enhanced its iCall Suite cloud call analytics and recording solution to include fraud detection alarming.

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Tollring wins BT contract to provide cloud-based iCall Suite analytics on Wholesale Hosted Centrex platform

UK incumbent network operator, BT has awarded a 3-year contract to Tollring to provide its call analytics products on the Wholesale Hosted Centrex (WHC) platform.

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