News tagged: TM Forum

05 June, 2019

Delivery of digital infrastructure is the differentiator, says HGC chief digital officer

Jacqueline Teo is the chief digital officer of HGC Global Communications, the fixed line and ICT service provider that is extending from its roots serving the Hong Kong market to address international markets via its pan-Asian network capacity, including cable into China. Speaking at the TM Forum’s Digital Transformation World event in Nice, France, last month she tells George Malim how the company is innovating on all fronts to compete in the mature Hong Kong market, to develop further its newly acquired operations in Myanmar and to harness software defined network (SDN) technology to enable a more agile mode of operation.

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30 May, 2019

Executives and IT must collaborate to define 5G business cases, says Deutsche Telekom’s Meijer

With 5G at the centre of mobile operators’ strategies, the challenge is to avoid another cycle of intense infrastructure investment which enables the business cases of other organisations. Instead, operators need to take up a new role that monetises the enablement they provide and places them in the connected ecosystem as more than the providers of connectivity.

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29 May, 2019

Etiya wins TM Forum excellence award for disruptive innovation

Etiya, the leading software vendor providing AI-driven Digital BSS, comprehensive telco CRM , AI solutions, as well as customer analytics to CSPs, today announced that it was selected as a winner in the TM Forum Excellence Awards 2019. Etiya received the “Disruptive Innovation Award” for its work with Fizz, a completely digital mobile and internet sub-brand that provides an online customer experience for do-it-yourself smart digital consumers.

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22 May, 2019

Telefónica’s AURA turns artificial intelligence into real, enhanced customer experiences

Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers. The theory’s sound but talk is cheap so it was refreshing for George Malim to speak to Telefónica executives José Ramón Gómez Utrilla and Irene Gómez at Digital Transformation World in Nice, France.

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15 May, 2019

Change in service providers’ operating models required for 72% of new business created by 5G, says TM Forum research

Without intelligent business operations and modern, flexible IT capabilities, service providers will miss more than 70% of growth opportunities attached to 5G, according to TM Forum Research. (more…)

14 May, 2019

Teoco’s Helix 10.2 platform released for 5G and NFV to enable faster resolution of faults and service issues

Teoco, a provider of planning & optimisation, assurance and analytics solutions to over 300 communication service providers (CSPs) worldwide, has released Helix 10.2. (more…)

14 May, 2019

Why would you outsource your brain, asks Axiata’s analytics chief?

A retired professor of artificial intelligence, 11 companies in eight countries, a commitment to open source technologies and an appetite to enable automation may not at first appear to be the ideal ingredients for a group-wide data analytics function but that’s what Axiata has created with its Axiata Analytics business unit. George Malim reports from Digital Transformation World, in Nice, France.

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10 May, 2019

Rakuten showcases partnership with Netcracker in TM Forum keynote and workshop on Digital Business Transformation

Netcracker Technology is collaborating with Rakuten Mobile, Inc. to showcase their expanding partnership with a keynote presentation and workshop at TM Forum’s Digital Transformation World 2019 set from May 14-16 in Nice, France. (more…)

10 May, 2019

Digital Transformation World predictions: 5G moves from hype to reality

Digital Transformation World is upon us, and as the telecoms industry meets in Nice, John English, director of Marketing, Service Provider Solutions, Netscout, shares his thoughts on some of the biggest trends expected to emerge from the show. (more…)

02 May, 2019

5G and business markets transformation to take centre stage at DTW industry forum in Nice

5G technology gradually starts gaining traction across the world, communications service providers (CSPs) have an opportunity to service new industries, deliver new value propositions and capitalise upon untapped revenue opportunities. (more…)